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citizenM Boston Back Bay

4.0 star property
Savor flavors from around the world at our on-site restaurant or get energized at our state-of-the-art gym. Express check-in ensures you can start your adventure right away.

Choose dates to view prices

In the heart of Boston, citizenM Boston Back Bay offers a vibrant retreat with a 24-hour gym and restaurant. Unwind in the bar, stay connected with WiFi, or enjoy coffee and tea in the lobby; this hotel near Harvard University also features express check-in/check-out and smoke-free premises.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
The current price is P9,793
P11,404 total
includes taxes & fees
May 25 - May 26

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About this property

citizenM Boston Back Bay

  • Upscale hotel near Boston University
  • Close to Fenway Park and Copley Square, citizenM Boston Back Bay provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • Luggage storage, a TV in the lobby, and smoke-free premises
    • A water dispenser, coffee/tea in the lobby, and an elevator
  • Room features
  • All 399 rooms include comforts such as premium bedding and iPads, as well as perks like laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with hydromassage showers and eco-friendly toiletries
    • 43-inch LED TVs with premium channels
    • Wardrobes/closets, refrigerators, and heating

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Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.50 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at citizenM Boston Back Bay?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at citizenM Boston Back Bay on May 25, 2026 start from P9,793, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 2:00 PM.

What time is check-out at citizenM Boston Back Bay?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is within a 10-minute walk of Newbury Street, Boston University, and Northeastern University. Fenway Park and Copley Square are also within 15 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 2073 out of 2680 reviews
Rating 8 - Good. 394 out of 2680 reviews
Rating 6 - Okay. 130 out of 2680 reviews
Rating 4 - Poor. 37 out of 2680 reviews
Rating 2 - Terrible. 46 out of 2680 reviews

Reviews

Verified

10/10 Excellent

Deneli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were rally nice food was good location was great
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mauricio A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly and helpful staff, great location
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Sultana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, nice available amenities, competent staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Micheal

Liked: Staff & service, amenities, property conditions & facilities
Loved the breakfast buffet
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a unique experience. From checking in to using some of the amenities it was a great experience staying at CitizenM by Marriott.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Youran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of Charles river!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room immaculate,comfy bed and very modern All sort of alcoves downstairs to work or hang out.Breakfast is good and bar hits the spot.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Chernoh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved the lounge areas, great for work.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel you could find in Boston from design to staff friendliness
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff were incredibly friendly and welcoming. Some amenities were closed for renovation, but otherwise I was very impressed with the property. Great location in Back Bay, too!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location & clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small and cute. The hotel has a fun environment great for a one night stay, or a romantic date night. We enjoyed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Great staff and cleanliness throughout the property.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
A lovely hotel with a beautiful room, and very friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Zaara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from our room. clean room comfortable bed
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nueva

Liked: Cleanliness, amenities, property conditions & facilities
Very cleaning and very nice hotel highly recommended
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Johntyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it. It was my first time staying at a CitizenM hotel and given the chance I would choose it over anything less than a luxury resort. It was perfect for single traveler, had excellent amenities, and was actually interesting to be at instead of boring.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jazai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
upon first arrived the staff was very helpful and accommodating ! And when i first entered the room it was very clean and the city view was amazing ! i also loved the interactive tablet for the room as well
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marlisa

Liked: Cleanliness, staff & service, amenities
Great location and amenities.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Great breakfast buffet
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Duriye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the modern hotel with amenities. Very clean, technology forward place. Very chic and fun. I wish there was parking or somr type of parking deal with local garage after driving 4 hrs to Boston, that would be my only critic. However the stay and hotel were wonderful!
Loved hanging in cute living area space after a late night out.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Gita

Liked: Cleanliness, staff & service, amenities
Clean room, love the location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Comfy bed, great view, easy check-in and check-out!
Stayed 1 night in Jan 2026