Borgonuovo Hotels

"3 star hotel only"

"The room was very cold, and despite raising this with staff, I was initially told that the heating was functioning correctly. After complaining again, the heating was eventually turned on, which was appreciated; however, the unit was extremely loud and could not be used throughout the evening. The walls are also very thin, and noise from neighbouring rooms is easily heard. The room did not include any tea or coffee facilities, which I would consider a basic expectation for a four-star hotel. I also requested an iron but was informed that one was not available and that I would need to pay €5 for a shirt to be ironed instead. On a positive note, the breakfast was of good quality and the staff were very friendly. However, I would choose to stay at a different hotel on my next visit."

"Well, having travelled extensively for the past 13 years, this Hotel must be the coldest I have ever stayed in. It was December, but there was no heating on in the lobby area or the dining area so everyone had to wear coats or thick jumpers while eating their meals. The showers were not particularly hot either. The room temperature could only go up to 19 Degrees so by the time I left it finally felt warm enough. Don't think I will stay here again... Not in the winter anyhow.."

"The staff was very friendly and helpful. The breakfast had good options. The view from the terrace was beautiful. The room was very basic, closet had a weird smell, you could hear everything going on in the rooms nearby. "

"Breakfast was delicious. The one drawback about this property was remote and had to drive 15 to 20 minutes to get dinner."

"As the name suggests, this cozy B&B is literally 100 steps from the Duomo. Host Gianfranco took pains to make sure we had plenty of recommendations for dining in Arezzo and the 3 we tried were all terrific, especially Cavour 42. Museums and the Medici Fortress are a short walk away."

"The room was very clean and the staff was very friendly! The hotel had great parking. Easy access to all sides of town. The restaurant was excellent also. Our only complaint was the beds. They were very uncomfortable. "

"it was very clean but furniture was very old, curtain was dirty, wooden part was chipped, tasteless, smell of cigarett "

"The staff were great and the villa was amazing"