Borgatello Hotels

"It would be nice to have a small gym."

"Below expectations for the price – nice location but disappointing experience We stayed for three nights in early April as a couple. During the same trip, we stayed in other agriturismos in a similar price range, and this one unfortunately did not compare well in terms of value and overall experience. The location near San Gimignano is very nice, with pleasant countryside views. However, the service and overall guest experience felt quite limited. Key issues: • Breakfast (€20 pp): limited and inconsistent selection (e.g. stale croissants, very basic fruit unless requested, no plain yogurt, eggs gone cold) • Short breakfast window (until 10:00), creating a rush with slow replenishment • Staff appeared very stretched, resulting in a lack of welcome and a tense atmosphere • Accommodation: annex building requires driving to the main property for meals; not very convenient • Kitchen available but guests asked not to use it • Dinner: fixed menu with no choice; food was good but simple; service felt canteen-like and not particularly atmospheric • Other points: • Pool remained covered despite warm weather • No takeaway breakfast offered for early departure (despite we paid for it) • Complimentary wine (Expedia Gold benefit) only offered at check-out, hence not able to enjoy it) Positives: • Nice setting and views • Comfortable bed • Good house wine Overall: While the property itself is pleasant, it felt more like the hotel prioritise their convenience. "

"Overall good , one runner in the gym was not working out of two so I couldn’t work out with my wife , breakfast lack of variety , not enough vegetables , good service , water was not going down in toilet, we asked to fix it but only in evening fixed it , room was good overall "

"Excellent location. Less than 15 minute walk to major attractions. Numerous restaurants close by. "

"Pretty basic stay, the bed was very hard and the pillows thin. Breakfast was generous in portions and okay given the accommodations. Staff was helpful and kind, including when we had a problem with the heating."

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"Great"

"Great location with a car and wanting to stay outside the ZTL. Breakfast was good and the ladies who worked the breakfast area were so very nice, kind, and helpful. "

"Walkable to town center. Comfy beds and spotless rooms. Front desk is delightful and helpful. Excellent breakfasts that you will miss later :)"