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Hotel Excelsior Bogotá

3.0 star property
Travelers find a peaceful retreat in the heart of Bogotá where they can relax surrounded by nature or sample international cuisine before exploring the city

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Hotel Excelsior Bogotá offers a full breakfast and a cozy garden in central Bogotá. Helpful staff, a sauna, playground for kids, in-room WiFi, and on-site laundry facilities enhance your stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

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About this property

Hotel Excelsior Bogotá

  • Family-friendly hotel near Virrey Park
  • Located close to Andino Shopping Center and Embassy of Spain, Hotel Excelsior Bogotá provides free full breakfast, a terrace, and a garden. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Excelsior, offers breakfast, lunch, and dinner. In addition to a playground and laundry facilities, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a 24-hour front desk
    • Tour/ticket assistance, smoke-free premises, and a computer station
  • Room features
  • All guestrooms at Hotel Excelsior Bogotá boast thoughtful touches such as laptop-compatible safes, in addition to amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Tempur-Pedic beds, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with hydromassage showers
    • TVs with cable channels
    • Kitchens, refrigerators, and microwaves

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for COP 70000.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
  • Resort fee: COP 6000 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 70000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Excelsior Bogotá pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Excelsior Bogotá?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel Excelsior Bogotá?

Check-out is at 1 PM.

Does Hotel Excelsior Bogotá provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Excelsior Bogotá located?

Located in Zona T, this family-friendly Bogotá hotel is within a 10-minute walk of Virrey Park, Andino Shopping Center, and Embassy of Brazil. Embassy of Spain and El Retiro Shopping Centre are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 27 out of 65 reviews
Rating 8 - Good. 27 out of 65 reviews
Rating 6 - Okay. 6 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

Reviews

Verified

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atencion, muy buena ubicación, desayuno muy bueno, tienes acceso a una cuadra a un gym franquicia de Bogotá, detalles a mejorar el primer piso se escucha todo el ruido de la cocina,
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

VIANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Me atendieron muy bien desde que llegue, la ubicación está maravillosa sobre todo si te gusta la fiesta ya que muy cercano está la zona de bares. La habitación muy amplia y cómoda
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Melissa

Liked: Staff & service
Disliked: Amenities
the hotel photos do not correspond to the reality.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, excelente servicio lo recomendaría
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a good size, and very clean. The staff were nice and always willing to help out with local knowledge and very helpful with directions. Breakfast was fresh fruit along with eggs cooked to your liking- worth the $3 per day. The area is safe, and far enough that you aren’t in the hussle and bussel of zona rosa but still close enough that it’s a short walk. However on fridays and Saturdays you can hear music from a club that is behind the hotel on another street. Its not too loud that you can’t sleep but if you are a light sleeper, i would suggest a pair of ear plugs.
Stayed 4 nights in Nov 2019
Verified

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena relación calidad precio

Buena ubicación.. Hotel con lo basico... Habitación super amplia... Buen wifi... Ha sido bien...con lo basico y sin lujos
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff Is very kindfull Is in a very good área mese yo zona T Restaurantes And malls
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal es excelente, están dispuesto a ayudarte en lo que desees y son muy cordiales
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel limpio exelente ubicacion y personal atento y muy eficiente
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wiso

El hotel es muy cerca a restaurantes , área segura la Atención muy buena.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wiso

Missed flight we stayed overnight. Close to airport and free shuttle
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff provided pots and pans for kitchenette.
Stayed 8 nights in Jun 2019
Verified

8/10 Good

Quincy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delicious breakfast and wonderful attention

Breakfast was the absolute best. Highly recommend it. The attention was superb. Morning crew was great. Evening shift was terrible.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Tânia Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é bom os quartos são grandes, camas boas, limpeza muito boa, o funcionários super atenciosos, só o café da manhã que é horrível, é servido pelo funcionário e só tem todos os dias ovo,cafe, uma fruta e pão nunca fui para um hotel com um café tão péssimo.
Stayed 6 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelsior

Good hotel and good area
Stayed 1 night in May 2019
Verified

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is nothing like the pics and I mean not even remotely close. The service is horrible and rooms are nasty. It looks and acts like a rundown hotel. I travel in Colombia a lot. This is the worst I've seen.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta la localización cerca de zona T Lugar seguro
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

JENNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy confortable. Excelente atención
Stayed 1 night in Apr 2019
Verified

8/10 Good

Nayara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização e atendimentos excelentes

O quarta não é novo, mas fomos muito bem recebidos. Atendimento excelente, todos sempre muito educados e solícitos em especial o mensageiro chamado Oscar.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Organizado

Muy bueno, atentos, desayuno deli
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The hotel was very clean. The staff was very helpful navigating Bogota. The hotel has a unique charm. It combine modern amenities with more cultured appeal. I highly recommend this hotel. It is a unique experience that adds memories to any vacation.
Stayed 7 nights in Feb 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Buon hotel vicino zona rosa

Posizione ottima vicino zona rosa ,zona sicura ,accoglienza ottima ,camera un po' piccola, non ben pulito il pavimento ,un poco rumorosa ma nel complesso buon hotel con buona colazione e tutto vicino
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Stu

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is perfectly located in the center, walking distance to everything. The rooms are nice however the beds a little too firm for my liking. Its very economic and the location is the best. I stay here every year i visit.
Stayed 5 nights in Jan 2019
Verified

10/10 Excellent

San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en buena ubicación y cerca de transporte público y zona comercial
Stayed 8 nights in Oct 2018
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay I keep staying there is very good

Very good stay
Stayed 2 nights in Sep 2018