Hotels near Bitchu Matsuyama Castle

"We used the hotel elevating parking which is connected to the hotel. Within a minute of pulling up to the facility, front desk staff came out to assist with the parking. Additionally, when we notified the front desk that one of the washer/dryer machines was not working, again, staff arrived within minutes to get it working. Excellent location near restaurants and a short walk to the Kurashiki historical district. "

"The staff were really kind and professional, providing excellent service and help, but the actual facilities were not great. There is no on site laundry (there is a service only on Monday to Friday), the AC is centrally controlled with the only alternative being off, and the actual room was not very clean. The bathroom was full of someone's hair across the tub and curtain, with some mould spots around the place (around the sink rim and under the handle in the tub). Just a few straight forward improvements would make this a lot better!"

"The in-house laundry facility is convenient. The room looks outdated: the steps into the bathroom can be risky for older people. The bathtub is too deep and has no grab bars. The staff can be quite unhelpful. We asked for a room change to a room with a shower outside of the tub. We were charged extra ¥ 12,000 plus for the new room. The explanation given was because the new room was designated as a smoking room and we had asked for a non smoking. I was not convinced. I would not use this hotel again. "

"Excellent location near the old quarter Good facilities Great staff. Rooms are a little small "

"Good"

"The hotel felt as if it had been renovated from an old love hotel. There were amenities and candies placed at the front desk, but when I tried to throw away the candy wrapper and asked a staff member where the trash bin was, they didn’t take the wrapper and simply handed me a garbage bag instead. The breakfast tasted good and was satisfying, but the dining area was right next to the front desk, so it didn’t feel relaxing. Since the word “spa” was in the hotel’s name, I expected to unwind, which is why I booked it, but I think I could have relaxed more at a regular chain hotel. If you are looking for something cost-effective, I would recommend it. However, if you want to relax, I would suggest choosing a different hotel."

"check in was straight forward and easy. room was clean and cosy. huge plus that it was located directly opposite to the outlet mall which made it easy for us to do some last minute shopping! thanks aya (owner of this property) for being so communicative and nice :) "

"This hotel is convenient, even though I was stationed in smoking rooms. I hate smoking."

"The room: AC was not working during our stay, but the room gets pretty warm, so opening windows or using the fan becomes very important. Pillows do not allow for anyone but side sleepers to use easily. They are very very dense and hard to use for any other position without hurting one’s neck. This was probably my main issue with the room. Facility: Location is OK, or great for old town if that’s a draw for you. Not very close to the station but under 15m walk. The facility had no spoons for use (not actually a big deal, but weird). The AC being unavailable is temporary hopefully. It was unclear when that will be available. Vending machines said they’d accept ¥500 coin but wouldn’t (this may be due to not having change). I would give about 2.5 stars if that were possible. It wasn’t the worst place I’ve stayed but I’d never recommend it to a friend. "