Bílence Hotels

"Booked on morning of my stay. When I arrived in afternoon, staff were unaware of my booking and nearly locked up and went home? Room adequate for a night. Didn’t get evening meal/ breakfast due to work "

"Everything was perfect. Clean room, safe underground parking and very good breakfast. Comfortable beds and sleeping without any disturbance. Reliable WiFi."

"Staff was nice. The room was not spotless, but fine. Shared kitchen was a nice amenity, but could use an update on kitchenware."

"This time, we couldn't be accommodated in this property due to the fact we had forgotten one photo ID. We understood that'. The receptionist perfectly explained the rules. The refund was processed by the booking company. That's fine. The strange experience was in the restaurant we used before heading back home. The tip was rounded up much higher we mentioned. It was bizarre. After calling the hotel's restaurant first we heard we need to come back to do refund difference through the terminal which was rather inconvenient while we just returned back home. Fortunately, quite promptly, the restaurant manager called us back and mentioned that all had been fixed. It was a very unfortunate stay for us this time comparing to our very first visit in this hotel last year. I am aure that next time we will be able to enjoy this hotel facilities fully again. Thank you "

"Great place! Always stay here when in Zatec! Recommended!"

"Nice place"

"It is a great location with very helpful staff. Wonderful food!"