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Sercotel Arenal Bilbao

3.0 star property
Riverwalk hotel in Bilbao with a 24-hour front desk

Choose dates to view prices

In the heart of Bilbao City Centre, Sercotel Arenal Bilbao offers a warm welcome with its library, dry cleaning/laundry services, and car rentals. Discover the city's charm with bike rentals and an area shuttle at your fingertips while enjoying WiFi in public areas; guests praise the helpful staff and location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet friendly
  • Air conditioning
The current price is P4,211
P4,632 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Double Room

Minibar, in-room safe, desk, soundproofing

Basic Double Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Minibar, in-room safe, desk, soundproofing

Basic Single Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 28 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, soundproofing

Classic Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Calle Fueros, 2, Bilbao, Vizcaya, 48005

What's nearby

  • Arriaga Theater - 2 min walk - 0.2 km
  • Plaza Nueva - 2 min walk - 0.2 km
  • Santiago Cathedral - 5 min walk - 0.4 km
  • Ribera Market - 6 min walk - 0.6 km
  • Guggenheim Museum Bilbao - 18 min walk - 1.5 km

Getting around

  • Arriga Tram Stop - 2 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 5 min walk
  • Bilbao Airport (BIO) - 13 min drive

Restaurants

  • ‪Gure Toki - ‬2 min walk
  • ‪La Olla - ‬1 min walk
  • ‪Café Bar Bilbao - ‬2 min walk
  • ‪Buga Ramen - ‬1 min walk
  • ‪Zuga - ‬2 min walk

About this property

Sercotel Arenal Bilbao

Hotel near Guggenheim Museum Bilbao
At Sercotel Arenal Bilbao, you can look forward to a library, dry cleaning/laundry services, and car rentals on site. Stay connected with free WiFi in public areas.
Additional perks include:
  • Buffet breakfast (surcharge), an area shuttle, and express check-out
  • A front-desk safe, smoke-free premises, and laundry services
  • Concierge services, luggage storage, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Sercotel Arenal Bilbao offer thoughtful touches such as air conditioning, as well as amenities like safes and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Showers, hair dryers, and shampoo
  • 1-inch TVs with satellite channels
  • Daily housekeeping and desks

Similar properties

Buffet breakfast on weekdays (EUR 15 per person)
NYX Hotel Bilbao by Leonardo Hotels
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  • Free WiFi
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9.0 out of 10, Wonderful, 1,003 reviews
The price is P4,436
P4,880 total
includes taxes & fees
Nov 30 - Dec 1
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.50 per day); discounts available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 11.50 for adults and EUR 11.50 for children

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.50 for adults and EUR 11.50 for children
  • Nearby parking fee: EUR 19.50 per day (500 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao

Frequently asked questions

Is Sercotel Arenal Bilbao pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Sercotel Arenal Bilbao?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Sercotel Arenal Bilbao on Nov 30, 2025 start from P 4,211.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Sercotel Arenal Bilbao?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sercotel Arenal Bilbao?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sercotel Arenal Bilbao located?

Located in Bilbao City Centre, this hotel is within 1 mi (2 km) of San Nicolas Church and Guggenheim Museum Bilbao. Arriaga Theater and Plaza Nueva are just steps away. Arriga Tram Stop and Casco Viejo Station are within a 5-minute walk.

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Reviews

Sercotel Arenal Bilbao Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 302 out of 507 reviews
Rating 8 - Good. 159 out of 507 reviews
Rating 6 - Okay. 32 out of 507 reviews
Rating 4 - Poor. 11 out of 507 reviews
Rating 2 - Terrible. 3 out of 507 reviews

Reviews

10/10 Excellent

Yelitza Peraza

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, very nice staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great location, our room had a beautiful view, clean and very comfortable. The staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Bilbao.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
What a great experience, this hotel is perfectly located on the old town neighbourhood , walking distance to the metro station, bus stops, restaurants and shopping areas. The view from the room was really nice, the staff was friendly and willing to provide any information required. The breakfast was good, with good variety; clean and comfortable rooms. We loved our time in this hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable with helpful staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all you have to do or see in Bilbao.
Stayed 2 nights in Sep 2025

6/10 Okay

Hollie

Liked: Cleanliness
Disliked: Amenities
Excellent breakfast! Room was okay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jannicke-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, clean and spacious rooms and friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
very clean nice rooms good breakfast and polite and courteous staff
Stayed 2 nights in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good!
Stayed 3 nights in Oct 2025

10/10 Excellent

Dawne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location for walking around, accessing public transport and enjoying dining options. Room is spacious, clean and surprisingly quiet for the location on a busy corner. Breakfast choices were great and well priced. Reception and breakfast staff were welcoming and service focused. An overall great experience and value for money.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean. Will look to stay here again on my next visit to Bilbao.
Stayed 7 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location near Metro and bus stops. Right at the edge of the old town and city plaza, perfect for an afternoon relaxing in the square. Also a 5 minute walk from Gran Via for shopping, and 15-20 minute walk to the Guggenheim.
Stayed 2 nights in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position and a very comfortable base for exploring Bilbao.
Stayed 1 night in May 2025

8/10 Good

Beryl

Liked: Cleanliness, staff & service, amenities
I think the hotel had recently had a refurb and it was good, the staff were very good and the breakfast was excellent. The hotel is right on the edge of the old city so there were many pintxo bars and excellent restaurants and just across the river there was all the shopping anyone could want. I would definitely recommend it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect location in old town, but right on the river so it is easy to jump over to old town, the room was nice as well
Stayed 2 nights in Jun 2025

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities
Near everything but a long trip from cruise port and fair length to air port
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I really enjoyed this hotel. It was clean and had a great breakfast. It was also incredibly central to everything in Bilbao. I would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, on edge of old town. Could walk everywhere. Clean room, friendly staff,
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. It has a great location. Easy access to the train, stores and restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel, in fantastic location! 5 star

Fantastic location , a very nice affordable hotel right near the old town. It was clean & the room was spotless & spacious. Staff were helpful & welcoming , would definitely recommend staying here.
Stayed 2 nights in May 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a vibrant part of Bilbao

Very friendly receptionist and smart hotel offering ease of access to a vibrant part of Bilbao old town. There are shops, cafes and bars galore within easy walking distance from the front door. The walk along the Nervión river, just yards from the hotel, is an absolute must.
Trapeze artist
Nervión river
Tram crossing Nervión river bridge
La Concordia station frontage
Stayed 2 nights in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel to stay at. The room was excellent with great views over the park. Very central location. Delicious breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel everything we wanted,
Stayed 4 nights in Dec 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Very quiet when you close the windows and great to see what is going on in the pedestrian areas when you open the windows. Bathroom is big!!! In the heart of the old town and literally half a block from the the Plaza Nueva where all the Pintxo bars are located and you can eat and have wine and people watch.
Stayed 5 nights in Jul 2025