Attentive staff offers exceptional support while guests stay connected with WiFi at this inviting pension, ideal for exploring Bilbao's cultural treasures.
BYPILLOW San Mamés sits just steps from Bilbao Fine Arts Museum, offering travelers a warm welcome with in-room WiFi and thoughtful concierge services. The helpful staff ensures a comfortable stay, while convenient luggage storage makes exploring the city hassle-free.
Located in Bilbao City Centre, a neighborhood in Bilbao, BYPILLOW San Mamés is near a metro station. Bilbao Fine Arts Museum and Guggenheim Museum Bilbao are cultural highlights, and some of the area's notable landmarks include Plaza Moyua and Vizcaya Bridge. Looking to enjoy an event or a game while in town? See what's going on at San Mames Stadium. Visit our Bilbao travel guide
Located close to Bilbao Fine Arts Museum and Plaza Moyua, BYPILLOW San Mamés has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this pension include:
Luggage storage, concierge services, and tour/ticket assistance
An elevator, a front-desk safe, and a computer station
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at BYPILLOW San Mamés have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
Bathrooms with deep soaking tubs and free toiletries
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 2:00 PM - 6:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: EUR 100 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Property is also known as
Pensión San Mamés Motel Bilbao
Pensión San Mamés Motel
Pensión San Mamés Bilbao
Pensión San Mamés
San Mamés
Pensión San Mamés
San Mamés by Pillow
BYPILLOW San Mamés Bilbao
BYPILLOW San Mamés Pension
BYPILLOW San Mamés Pension Bilbao
Frequently asked questions
Is BYPILLOW San Mamés pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at BYPILLOW San Mamés?
As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at BYPILLOW San Mamés on Mar 15, 2026 start from P4,417, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at BYPILLOW San Mamés?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.
What time is check-out at BYPILLOW San Mamés?
Check-out is at noon.
Where is BYPILLOW San Mamés located?
Located in Bilbao City Centre, this pension is within 1 mi (2 km) of San Mames Stadium, Bilbao Fine Arts Museum, and Plaza Moyua. University of Deusto Bilbao and Guggenheim Museum Bilbao are also within 1 mi (2 km). San Mames Station is only a 2-minute walk and San Mames Tram Stop is 2 minutes.
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Reviews
BYPILLOW San Mamés Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.2
Location
8.6
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 91 out of 197 reviews
10 - Excellent
91
Rating 8 - Good. 69 out of 197 reviews
8 - Good
69
Rating 6 - Okay. 28 out of 197 reviews
6 - Okay
28
Rating 4 - Poor. 4 out of 197 reviews
4 - Poor
4
Rating 2 - Terrible. 5 out of 197 reviews
2 - Terrible
5
Reviews
10/10 Excellent
Maria
Dec 1, 2025
Very comfortable room in a great location for an early bus to the airport
Loved my stay. Great place. So close to the bus station and many restaurants and bars. Was worried it would be noisy because it was close to the stadium but it was quiet and peaceful.
Excellent service polite helpful staff cleaning services superb brilliantly located for the football stadium no restaurant or food but plenty of restaurants and cafes near by
Perfect location as we was travelling to San Sebastián the next day via the coach, the station was less then a 5 minute walk to the bus depot.
Reception team were great and friendly and local information at hand.
Stayed here for the Barcelona v. Athletic Club match in May ‘25. Also explored the city and sent to Guggenheim. The place was clean, quiet, and nice. Our room was a three single bed set up.. The rooms are very small with no desk or sitting area… Almost like a hostel. Shower was tiny too, but ample hot water. Dennis was great at check in.
Apart from a slight hiccup on our arrival, everything was superb with our stay here. Great size rooms with fantastic access to either buses, metro or trams easily under 5 minutes walk away. Really happy with our stay here and would definitely recommend. As they mention no food options in house but plenty in the vicinity
Lovely hotel right by the San Mames stadium.
Easy to leave luggage before check-in (opens at 2pm), and after check out (until 11pm).
Clean room, comfy bed.
Surrounded by loads of cafes and restaurants on nearby street.
Pleasant walk to the old town but about 25mins away so wouldn't appeal to some people.
Great location for my needs. Simple but all that I needed. Only downside was lack of desk person in the morning but not a big deal. Only a problem if the airline lost your luggage and wants to drop it off in the morning😁.
The Hotel was very good situated in a lively neighborhood with even livelier neighborhoods in walking distance. Near bus and Metro stations. Near supermarket, Café, bars etc.
Very good room staff.
Room walls are okayish isolated. Detergent in bath smells not good, whole bath smells Like it. They do have shsmpoo etc. though you may want to bring your own Shampoo etc.
Gabriel
Stayed 7 nights in May 2024
6/10 Okay
Tyler
Mar 31, 2024
Liked: Cleanliness, staff & service, amenities
The place was okay. Check in was fine and relatively quick. I got a single room with a twin bed in it. Room was very small, but I knew that going into it. The bed was not comfortable though, felt like a cheap mattress. Additionally, the bathroom had a strong pungent smell similar to a sewage smell. That smell was coming from the sink faucet and toilet water. The room is fine for a stop over night, but not for multiple. Staff was friendly.
Enjoyed location (close to bus station and walkable to main attractions), clear instruction & good communication, ease of check in and locker facilities as well as other transport options. Didn’t enjoy nocturnal activity noise from adjacent room and doors slamming closed - would be beneficial to change room door lock system. Bed could also do with an upgrade /replacement. Springs were completely gone on one side which granted made it easy to roll out of bed! Trickier to stay in it though! Overall small but pleasant room with friendly, very helpful staff.
Altho the hotel is on the 2nd fl of the building (one above the ground floor) and doesn't open until 2pm for check-in, they have a locker area to secure luggage upon arrival, it's convenient. Front door and elevator have codes provided one day prior to arrival with detailed info. Front desk staff (Jessica) was excellent and helpful, fluent in English and extremely kind. We apprec your help Jessica! room is not big but very clean, water pressure excellent. Soap/basic coffee & tea, towels all great. Area next to a subway stn, stadium and 20 mins walk fr Guggenheim Museum, great location. Will definitely return!
Enjoyable 2 days spent at this small hotel. It was perfectly located for our short stay next to the San Mamés Stadium and within walkable distance of the Old Town and all the main sights in beautiful Bilbao. Our triple room was very clean, modern and comfortable albeit fairly small. Would stay here again