Bidane Hotels

"Nous avons passé un excellent séjour dans cette hôtel très bien situé à la marina D’ Hammamet. Un gros gros coup de cœur à Ibrahim le réceptionniste qui s’est occupé de nous du début à la fin de ce séjour . Nous sommes venu pour fêter un anniversaire et tout l’hôtel s’est tacher de faire une petite attention. Je recommande à 1000%"

"‏ok"

"Excellent hotel, 7 star service and quality 👌. Well recommend."

"Lovely stay over 3 nights. Would have been nice to use the steam room without extra charge.but it’s in the spa section. Normally not s fan of large buffets, but this was really good. For the price paid and the experience we were v happy"

"This is not a 5-star luxury resort. While was likely impressive once, parts of the property now feel tired and run down.The room was clean and had the basics (toiletries, safe, hair dryer, fridge), but the fridge had a strong unpleasant smell.The room also smelled of cigarettes, which was unpleasant as a non-smoker. The main grounds and pool were well maintained; however, other areas showed visible wear. There was lots of rubbish in some parts including the beach area, and the steam room had mould and paint peeling from the ceiling. The staff were extremely lovey in the spa.The beach bar was totally derelict and not in use, and the beach itself was never set up with loungers or staff none of which was mentioned at booking. The all-inclusive options were limited, with similar meals daily and the exact same snacks served. Almost all the staff were friendly and helpful, especially housekeeping, reception and restaurant staff. However, the repeated sales pitches became uncomfortable. Providing written information with prices in rooms would allow guests to decide without feeling pressured and then they can ask the representatives. My last transfer arranged by the hotel. The driver asked me to get out and check if it was the correct drop off , he was more focused on immediate payment than ensuring I was safely in the right place. Perhaps due to a language barrier but as a solo female this was very uneasy. "

"There was a huge lack of customer service. The quality of the bedding was terrible, the manager at the front desk was terrible at helping and wasn't timely, he also kept our passports for a worryingly long time and refused to give it back until a long time later."

"Room was warn out and dust in the bathroom. "

"The experience was horrible even the water is not allowed also the gastronomy is so bad."

"Great location in the Medina! Beautiful pools, excellent service."