Berlin Hotels

"DO NOT COME HERE AT ALL!!!!!! I stayed at this hotel to attend a funeral with some family members April10-12 and it was the worst decision I ever made . Not long after I checked in my daughter was placed in room 222. Whilst using the bathroom A piece of metal sliced my daughter’s foot. The metal is attached to the bath area. We went down to the lobby and informed the receptionist about the incident . She came over with a first aid kit and gave us some peroxide and purple dressing. Because of the family was in a hurry I did not know the wound was bad until my daughter was limping and the wound didn’t stop bleeding We had to take my daughter to the doctor because of risk of tetanus and pain The staff of Golf View has been giving me the runaround and told many lies. One of the supervisors and the receptionist that checked us in kept on changing their stories about the incident all because they do not want to take responsibility for my daughter’s injury. I am utterly disappointed at the way Golf View addressed this situation The supervisor told me I have to give them an incident form. Mark you after I reported the incident to the receptionist she did not asked me to fill out an incident form. Also they said they would look at the cctv footage. They did not addressed what they found out on the CCTV footage. My daughter was injured on their property and Golf View was inconsiderate about the incident. I would never recommend this hotel to anyone neither would I go back there!!"

"Clean and rustic"

"The food was great. I had breakfast and dinner at the hotel and I enjoyed the meal. Overall, the staff was friendly, but I did not like the fact that the manager approached me for the bill but did not introduce herself. Also, I had a couple of days without hot water because the hot water heater is solar and it rained for a few days. Nevertheless, the views from the hotel were beautiful. "

"Still waiting on my refund never stayed in this property. Buyer beware Expedia was not helpful in me getting my refund back from a place that was terrible."

"I love that place every one there is very friendly nice place to stay"

"Overall staff were friendly and helpful . Rooms need renovations "