Family friendly Hotels in Berlin, Connecticut

" weee really nice. "

"We arrived on a Tuesday and left on the following Saturday. During our stay the room was not serviced once. We had to go to the front desk twice to get toilet paper and towels. There was a funky smell in the room like something had died. By Friday, the trash was piled up and was not removed. We reported issues to the front desk several times without anything being done. The cold water faucet in the bathroom spun all the way around. The only way that we got it fixed was to ask a guy who was eating his lunch to fix it. The majority of the staff looked like they were on a regular break. The only staff that were regularly working were the breakfast staff. During checkout we complained once again and we were told that we would be contacted by the manager. So far, nothing. I would not stay at this hotel again."

"Staff were outstanding making the stay better than expected."

"The hotel was very good and clean no problem at all courteous staff"

"Loved the nearby Italian restaurant where I had a lovely salad. Staff was pleasant. Water in the shower was dripping and it was dingy and looked dirty although it may have been cleaned. The linens seemed clean, probably the only redeeming quality. People were talking loudly in the hallways after midnight and I was near the ice machine which was noisy as well.. "

"Staff was very friendly. "

"Clean room and always like the waffle makers for breakfast!"

"Beautiful property. We stay 20-30 or more nights in a hotel each year and this was the friendliest check in we’ve ever had. I wish I’d taken the young lady’s name because she was a gem. Rooms were great, spacious and clean. We only stayed one night but everything was quiet and we slept well. Breakfast was sufficient- we’ve had far worse and a little better. Other staff was great as well. "

"great room and beautiful hotel! "