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"The staff especially Rolf were extremely helpful. "

"El servicio muy bueno, el hotel muy bueno, pero el beneficio de VIP ha sido un poco confuso, en principio te dan un copon de 13€ para consumir en comida y bebidas, pero solo lo puedes usar en el desayuno, pero si ya tienes el desayuno pago no te sirve de nada, devolvi sin utulizar el cupon de 13€ de la primera vez, la segunda vez el muchacho del front desk fue amable y no me cobro el parqueo a cambio de no coger un cupon que no iba a utilizar. Muy bueno el hotel, pero el beneficio del VIP no es muy funcional. "

"The bed was perfect! You never know if you will have a comfortable bed in Europe since they tend to like hard beds. This place was perfect! We had a room that opened to the beach view. Walk out patio. Spacious and comfortable. The staff was friendly. The breakfast had all you wanted and the 24 hour tea cofee and snacks were a nice touch. "

"Fantastic experience at the Carlton Square. Haarlem is a very charming and comfortable place, and we slept in maybe the most comfortable bed we've ever slept in. The Carlton Square is an oasis in the middle of an oasis. "

"train and buses were really convenient from airport and to Amsterdam. Interesting place to stay and Haarlem is a great place to stay. "

"Nice all around. Comfortable beds. A bit far from Amsterdam."

"Great level of cleanliness in the room and the staff were very helpful. The communal areas were also very clean and pleasant to sit in. Good free coffee and hot chocolate for the kids. Our stay exceeded expectations. A short 10 minute bike ride into the centre of Haarlem. "

"Well equipped room, comfortable bed. Friendly staff. Good choice of food for breakfast. Great that we could hire bikes from the hotel. Easy to get to and from the train station and didn't take long to get into Amsterdam. Zaandam restaurants were nice but the walk there in the evening we felt uncomfortable with the many youths hanging about."

"Great hotel for staying in the Amsterdam area with modern facilities and a perfect location "