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"The room is clean but needs renovation as it is quite outdated. The pool is closed due to maintenance. The staff on Club Floor needs more training as they are not very efficient and they talk quite loudly among themselves. "

"Nice breakfast"

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"Excellent hotel, the bridge link to JW is great which then gives your access to the mall when its raining ! I will miss KL, excellent hotel, would stay again !"

"It was a nice hotel in the middle of all the action. It was very busy in the area, ancross from the Pavilion, and traffic is always bad. The staffs are extremely friendly and helpful. The buffet breakfast on the lower level was delicious. There are many Malay choices. Faies served us every morning. Extremely good and friendly guy. Made special roti for us each morning. The room is clean, big and has high ceiling. But the bathroom requires some quick maintenance. The sink faucet is loose and wobble. The toilet paper holder and the make up mirror are also loose. All these needs, are tightening with a screwdriver. The hangers in the closet are not the same set, they are a few different shapes. No big deal, but they his is a 5 stars JW Marriott and the bar should be set higher."

"Great stopover/sleepover between flights."

"Nice and clean hotel. Very friendly staff and just near to the mall. "

"Everything you need for a quick sleep shower and feed between flights."

"Great stay, the hotel is in time for some minor Reno, carpets, shower heater etc. pleasant experience otherwise "