Bentraces Hotels

"Yes"

"The owners are great. The property is not. The place is cold for winter, the thermostat is locked, but if you call the owners they will adjust it up some. The place has a smell. It is like a wet dog or mold. The bed is hard, the pillows are flat, and the sheets are thin. It is a multi- stay unit home, if you book a room, there may be another 4 (or more) guests staying there with you sharing the common room. For winter, all the potted plant were brought inside. A bit more communication from the owners as to where they are or where to go for check-in would be appreciated. They are right next door for the record. The owners made a simple bread, fruit, and coffee breakfast with local jam and honey. It was nice and they are good conversationalists. I wish I could rate it higher, but the smell was a big negative for me. "

"Room was well maintained. We had an excellent view of the canyon. The food for dinner and breakfast was amazing and the staff were very accommodating. Great service and atmosphere. The only negatives have to do with are the spa area and services. They charge to use the circuit and time limit you. The pools were warm, not hot. Some features didn't work. The Exterior hot tub should have been the crown jewel but it was tepid at best. Best features were the heated lounge chairs and the steam room. We wanted to get a massage but that needs to get booked well in advance, which is frustrating. Still, hiking around and seeing the beautiful landscape was an unforgettable experience. Well worth the stay."

"Great location and value for money "

"great staff and breakfast "

"Adequate for an overnight stay....very nosiy you can hear your neighbours talki g through the wall...not soundproofed in hallway. Dated hotel and needa a refurbishment"