Benouville Hotels

"Chambre non conforme à celle réservée, pas de vue sur le bassin"

"If you can supply cups (even disposable cups) in the room , it would be nice. With kettle in the room, it’ll be even better!"

"The striking red in the exterior photos were no match for the faded actual exterior, letters were missing from the hotel name which made it difficult to find. Possibly due to language difficulties, when someone finally came to reception they didn't seem to particularly friendly. The hotel appears to be in a period of much needed restoration, the landings were covered in decorators sheets, unfortunately any restoration hadn't reached the room were originally given on the 3rd floor. The room was basic and tired, coffee rings on the table, filthy radiators, chipped paint everywhere and looking like some Blackpool 50's boarding house. Advertised with a sea view, we could see some sea between two buildings, so I suppose the description was technically correct. We were given the option of a room on the ground floor, with a view of the car park (advertised as 10 euros but quoted by reception as 20) once the rather dirty shutters were raised. The room had been redecorated but no facilities in place, the bathroom was clean but water spewed out of the mixer joint. We tried to like the place, we really did, but at close on £100 it was a real disappointment."

"Room 126 smelled terrible. It had the strong odour of insecticide, bad cologne, or a combination of the two. The bathroom was worse, with an overpowering odour of urine that had been there for a very long time. I had to sleep with the window open. The bed was hard as a rock. The shower was good! Breakfast was a sparse affair, but otherwise fine. The place is definitely low budget, with a prison vibe what with the gate and locked doors even at mid-day. The area is rather industrial. There are better choices."

"The location is great, and the breakfast tastes very good."

"Excellent location for cruise ship and train access!"

"It was a nice hotel with good price, so we did not expect anything extraordinary. The only thing that we arrived around 1 p.m., and the hotel was closed until 3 p.m. We knew that the check in was at 3 p.m., but we thought that we could leave our luggage there before that."

"The staff was very friendly and accommodating, got me hot water and a room heater just because I get too cold. There is a restaurant on sight, bar menu but get for late arrivals as everything close early. Breakfast was good, fresh bread enough to start the day"

"Outdated, not pleasant to stay in…"