"We stayed here for 2 nights to explore Prince Edward County. The property is located just before the bridge to cross over to there so very conveniently located. The staff here were excellent, and very friendly and helpful, from the front desk who checked us in (even as he was about to leave for the day, he came back when he saw us waiting in line, just to get us checked in quick, it was very much appreciated), to the night time desk staffer who kindly printed up a day pass for Sandbanks Park on his printer for me, to the room service who were very friendly, and to the lady who took care of keeping the breakfast stocked and who made my waffles. It's obvious this place is short staffed, but we genuinely appreciated everyone's help, even as they attended to all the other many guest's requests. The indoor pool was heated which was nice, the outdoor pool was not, and at the end of summer here was too cold for us, but had a nice patio to lie in the sun. If I had to guess, management is trying to get by with the bare minimum to keep the place going. Some more staff on busy weekends, and more attention to some of the smaller problems in the rooms and general facilities would go a long way. Overall it was a good stay, and hope they can make these small improvements because it's a nice property and location. And again, thanks to the wonderful staff."
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