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"Great service!"

"The property was clean and had many amenities that made the stay pleasant, such as coffee pods, paper towels, pool towels, and tea. The area was quiet except for a few dogs who barked occasionally. The only negative item was that the freezer portion of the refrigerator was frozen over with frost. "

"I found a cockroach and another dead one. I message the host and received no response. There were also no coffee pods for the coffee machine but there was creamer. The pool was dirty when we arrived and had some sort of paper clogging the drain system. There were no towels for the kitchen. We ran out of toilet paper for one of the bathrooms. The door lock was difficult to operate."

"Since the beginning of my stay I have been calling the management team as well as the financial team to receive receipts for my stay and both entities have been very unhelpful and stopped responding to emails and answering the phone. This has been ongoing for my entire 23-day stay and still has not been resolved. When I arrived to the location, there were many windows left open so the villa had many mosquitos and bugs inside. When the cleaning company came I asked if they can close all windows...

"Room was okay. Property was clean but the entrance smelled a lot like food. It was nice for the kids to have a pool and a basketball and ping pong area they enjoyed. View was in the parking lot so not very nice to enjoy the balcony. Was practical to have a washer. "