Bělá Hotels

"Been to the Hotel a few times but this experience without a doubt was the worse. 1) I understand that this is a kid friendly Hotel but surely at 21h00 it should not sound like a kindergarten at break time outside. (kids screaming, crying and doors banging) 2) When one actually complains about the noise levels outside the room one was approached with a less than sympathetic person on the other side that wants to tell you about the law and noise levels after 22h00. I eventually got someone to answer after the 4th number I called. 3) The room was dusty, spiderwebs on the wooden beams, beds was creeky and hard, only one pillow hardly offers any comfort. 4) The room might of been a twin but it is a big difference from the other rooms where one actually has a desk to play with the Lego's in the room. 5) Extractor in the toilet did not work, soap holder in the shower kept falling down, poorly secured with some shoddy double sided tape, ceiling around the extractor in shower (also not working) looks like it unfinished. 6) The reception to Hotel is confusing, no clear indication where one should check in or atleast that was missed by me, eventually met by someone that seemed like they where still under training at the shop. 7) The outside play area was under renovation with a sign use at own risk and a big do not enter sign, no where was this play area closure communicated to me. On a positive note, the restaurant service was pleasant, the person serving was friendly and very accom"