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Hotel New Otani Chang Fu Gong

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Luxury
5.0 star property
8.6

Excellent

Tranquil retreat in Downtown Beijing

Four distinct restaurants offer culinary journeys from Chinese to international cuisine in this elegant Beijing hotel. Guests can enjoy indoor and outdoor pools. The concierge team arranges city excursions, just steps from Wangfujing Street's shopping district.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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About this property

Hotel New Otani Chang Fu Gong

  • Luxury hotel near Wangfujing Street
  • At Hotel New Otani Chang Fu Gong, you can look forward to a coffee shop/cafe, a garden, and a playground. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also find perks like:
    • An indoor pool and an outdoor pool
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, tour/ticket assistance, and multilingual staff
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 438 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning.
  • Other amenities include:
    • Bathrooms with designer toiletries and deep soaking tubs
    • 42-inch HDTVs with premium channels
    • Coffee/tea makers, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 150 per person
  • Airport shuttle fee: CNY 550 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Hotel New Otani Chang Fu Gong have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel New Otani Chang Fu Gong pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel New Otani Chang Fu Gong?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel New Otani Chang Fu Gong?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel New Otani Chang Fu Gong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 550 per vehicle applies.

Where is Hotel New Otani Chang Fu Gong located?

Located in Downtown Beijing, this luxury hotel is 0.6 mi (1 km) from Ritan Park and within 3 mi (5 km) of Wangfujing Street and Forbidden City. Silk Street Market and Oriental Plaza are also within 1 mi (2 km). Jianguomen Station is only a 4-minute walk and Yong'anli Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 368 out of 832 reviews
Rating 8 - Good. 354 out of 832 reviews
Rating 6 - Okay. 70 out of 832 reviews
Rating 4 - Poor. 27 out of 832 reviews
Rating 2 - Terrible. 13 out of 832 reviews

Reviews

Verified

8/10 Good

Jianlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is clean and cozy.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kei

ビジネスに適している。眺めが良い。
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

KINCHU

Liked: Cleanliness, amenities, property conditions & facilities
良かったです
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

SEUNGHWI

Liked: Cleanliness, staff & service
객실 깨끗
Stayed 4 nights in Oct 2025
Verified

8/10 Good

marylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hiroyasu

Liked: Cleanliness, amenities, property conditions & facilities
ホテル内には、和食、洋食は勿論、ホテルで経営している軽食などを販売している施設などもあり、地下鉄２号線「建国門」駅から徒歩５分のアクセス。 清掃員も感じが良く、無料のミネラルウォーターを毎日４本くれました。
故宮への入場は、最寄り駅から徒歩１５分位掛かります。 夕方５時に閉館するので４時半には駅に向かった方が無難。
北京動物園のパンダ館には7/12訪問の時は７頭のパンダが居ましたが、兎に角時間が有れば７時半の開園からがお薦め。 パンダ館にはトイレがないのでその前に用足しをお薦め。 再入場は、再度入場券を購入の必要があるみたいでしたが、我々は初めの入場証を見せたら入れてくれました。
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適に過ごせました

とても快適に過ごせましたので、北京に滞在する際はまた利用したいと思います。 （前日に利用した別のホテルと比較して、ウォシュレット有りと、水道・シャワーの十分な水量と温度が心地良く感じました）
ホテル内の庭園にて
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jumpei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さすがニューオータニ！というレベルのホテルです。日本人にとってこれ以上のホテルは北京に無いですね。私は毎回お世話になっています。
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

YULAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體感覺很棒
Stayed 5 nights in Apr 2021
Verified

8/10 Good

etsuji

Liked: Cleanliness, staff & service

4月出張

4月だったが、予想に反して少し暑い日が続いた。部屋のエアコンが冷房になっておらず、少し不快感があった。朝食もそれなりに豪華で問題はないが、従業員の態度が悪く、それが気になった、とても5つ星ホテルの従業員とは思えない振舞だった。
Stayed 4 nights in Apr 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
満足です。言うことなし。
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star comfort if you fix the pillows and slippers

One of the best maintained old hotels in Beijing, New Otani has been consistently well maintained the 2 times I have stayed here. The price so far has been fair and the hotel is of a 4 Star standard or imagine an older 5 star hotel. The rooms are very clean and the hotel in general has been upkept very well. I do have a complaint about the pillows as they are too high! I am nitpicking here but the room slippers are very poor quality too.
Stayed 1 night in Dec 2019
Verified

8/10 Good

YURIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ひとり旅には心強い味方

中国旅行の初日に１泊しました。 初めてのひとり旅だったので、日本人スタッフに北京事情の数々を質問できて心強かったです。 長城観光の為に、最近開通したばかりの北京北駅始発の高鉄指定席もホテルから簡単に予約してもらいました。 長城駅まで約30分、往復料金は予約手数料込みで約120元。 快適な高鉄体験と長城ハイキングができました。その上、時間と料金が大幅に節約できてお薦めです。 高鉄は二等席でしたが日本の新幹線の普通席以上の車内です。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

ピラ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語が話せるスタッフが多く、安心して宿泊できます。設備は、やや古い印象ですが、安心さにまさるものはありません。
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
全体的にスタッフの対応は迅速で親切で良かったです。特に日本人スタッフの対応が丁寧でした。 ただバスルームや洗面台の作りが粗く気になりました。
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Shinya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

なにかと安心

北京 でも有名な歴史があるホテル、我が国の首相が宿泊することでもわかります。日本語スタッフも常駐しているので安心。市内中心部から近く便利。また周辺にコンビニあり。
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
部屋は清潔。部屋のドアのカードキーロックの反応が悪かったり、お手洗いもやや設備に古さあるなど。ただお手洗いにウォシュレットがついていたのはうれしい誤算。サービスは可もなく、不可もなく。 飛行機が遅れ、ホテルに到着したのが夜の１１時近く。周辺にその時間ご飯を食べれる店がなく困った。（ルームサービスも検討したが、近くにローソンを見つけ、そこで買ってきて済ませた。） 地下鉄・建国門駅からはＢ出口が便利。但し、駅のエスカレータは上りしかなく、階段は急。重いスーツケースをもっているなら、地下鉄の利用は避けたほうが無難（特に、チェックアウト後）。
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋に加湿器が置いてあるといい！ 2人での宿泊なのに、アメニティが1人分しかない物があった。
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応か良かった。
Stayed 5 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地下鉄 建国門駅のB出口から歩いて5分ほどです。 全体的に古い印象は否めませんが、清潔に保たれていて必要なものもそろっていますし日本語のできるスタッフもいて安心して滞在できました。また北京を訪れることがあれば利用したいと思います。
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

koichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

空港、鉄道駅が近いです！

地下鉄建国門駅出口B.Cから近い。周囲には手頃な飲食店やマーケットは無いのでチョッと不便！日本系のホテルにふさわしく依頼事、相談には的確に対応してくれる。有名な観光地は地下鉄で数駅圏内、立地も好い！日本語がサクサク通じるだけで個人旅行者には安心です！
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

TOMOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適な滞在

室内は充分な広さで、ロビー、ドアマン、レストランの一部のスタッフがとても親切でした。
Stayed 3 nights in Oct 2019
Verified

8/10 Good

sumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
みなさん、親切で、快適でしたが、エリアがイマイチでした
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインで手間取ってたら、日本人スタッフがすぐに来て丁寧に対応してくれた。 部屋もとてもきれいで（一部リノベーション中とのこと）大変快適に過ごせました。 サービスも非常に良く、日本人には安心出来るホテルです。 現地ツアーもこのホテルが集合となっているものが多いようです。 但し、周りには食事をするところやお土産などの買い物が出来るところはほとんどありません。（ローソンは建物とつながっており、マクドナルドは目の前）最寄りの建国門までは歩いて5分程度、ワンフーチーには地下鉄で2駅です。 スケジュール的に短い滞在の方は、夜遅くまでお店やレストランがやっている繁華街に近いホテルの方がいいかもしれません。
Stayed 1 night in Nov 2019
Verified

8/10 Good

Pernilla

Liked: Cleanliness, staff & service, room comfort
Bra Hotell - Nära Tunnelbanestation. Inte mkt nattliv i närheten.
Stayed 6 nights in Oct 2019