"Sun Mountain Lodge knows they're the only game in town as one of the supposedly nicer lodges at a great location, so they don't put effort in the guest experience and quite frankly, seem unhappy and overworked. Staff communication felt unprofessional and reactive, from inconsistent spa pricing on brochures and displays, to poor use of their texting system and confusion over requests like sending champagne glasses to the room. We didn't receive a response for 2 hours and after canceling the request, someone still came to our room 30 minutes later.
Our room was also expensive for what it offered, lacked a TV, and we had a toilet issue immediately after check in that could have been handled way better. When we called to explain our worries, we were asked "what do you want us to do about it," an odd response for someone who should be providing us solutions. The toilet got fixed which they seemed extremely relieved about as availability was limited, and their back up option to move us off the main lodge and "have" to upgrade us just seemed too difficult. As we received no update, after dinner we had to stop by the front desk to confirm ourselves if the issue was resolved.
Our overall stay was extremely disappointing; we would not rate this as 4 stars and wouldn’t return as a couple, though it may still work for families. There's a lot to be desired staying at Sun Mountain and I hope they take this as a wake up call for a much needed refresher training on basic guest relations."
Commune with nature and explore the great outdoors at Leader Lake during your travels in Okanogan. Visit the area's casinos, or simply enjoy its coffeehouses.
What's the area like around Beaver Lake Trailhead?
Beaver Lake Trailhead is located in Winthrop. This welcoming area is known for its beautiful river views and hiking. Winthrop is home to 119 hotels and other accommodations, so you can find something that's perfect for your stay.
What's the best hotel to stay near Beaver Lake Trailhead?
Virginian Resort is one of the top choices for your stay based on our traveler data, and this cabin offers free parking and free WiFi. You'll find it 13.5 mi (21.7 km) from Beaver Lake Trailhead. Other good choices around the area include AbbyCreek Inn and Casia Lodge and Ranch.
If I need to cancel the hotel reservation for my stay near Beaver Lake Trailhead, will I receive a refund?
Yes! Most hotel bookings are fully refundable if cancelled before the hotel's cancellation deadline, which often is within 24-48 hours of your scheduled arrival. If you have a non-refundable reservation, it might still be possible to cancel it and get a refund within 24 hours of booking. Add dates, click "Search", then you can use the "fully refundable" filter to review the best deals near Beaver Lake Trailhead.