Hotels near Baylor Scott & White Medical Center - Lakeway

"Can’t rate the property because their manager on duty told us Hotels.com never told them we had rented the room at their property. Marriott claimed they had no idea we had the room reserved. I called the Lakeway Marriott a week prior and the girl at the front desk assured me we were in the system and we would have no problem. I double checked because the room was for my wife the night of my surgery at the Baylor Scott and White hospital which is literally next door to this Marriott. She had to return and spend the night in the hospital as Marriott refused to honor our reservation.I called the Marriott Lakeway general manager after my discharge and as of this writing he couldn’t be bothered to return my call. Marriott customer service is non existent. We will never book another Marriott and frankly anyone considering Marriott should think twice. They are a horrible company. Thanks"

"Did a one night Saturday stay. Enjoyed the pool area and gym. Beautiful pool and well equipped gym. Just unhappy that the bar at the pool stopped serving food at 6pm and drinks at 7 pm for a Saturday night when there were still plenty of people around. "

"Very nice but WiFi was spotty."

"Yes"

"Yes , was good "

"This hotel was nice looking, but lacked in the areas that would actually make it a nice hotel. The hotel isn't bad, it is just priced above it's class, for me. I can accept some hair in the bathroom, but I would say this one had a lot more than most. Also, I kind of judge a hotel by how dirty the corners are, and oh my dog, the corners in the bathroom were disgusting. Overall, not a terrible stay, it was quiet, and it was a forgettable and uneventful experience. I was just there traveling with the kid's sports team and would have never bothered to leave a review, but this is the 3rd email asking for a review. Oh, I forgot, the elevator situation is stupid. There are no stairs and at 7PM we had to wait almost 10 minutes to get an elevator to our room! I think people were going to the restaurant, or maybe just their rooms, but it was a needless point of frustration. "

"No hot water in the shower, and the thermostat was inoperable, and the fan ran all the time"

"The property and apartment were beautiful, clean, safe. We had everything we needed and everyone was very responsive to any questions. I would highly recommend to anyone who needs a place to stay in this area!"