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"Would gladly stay there again!"

"Location was amazing"

"Loved the rooftop lounge"

"It’s fine. Not outstanding. "

"We really loved everything. The room was very clean and very nice. We were on a higher floor so it was very quiet. The staff was extremely friendly and the food in the restaurant was convenient and delicious overall I would recommend this to anyone and parking was so easy and nice and convenient. The location was easy to find and great, we are going to book it for our 3rd time and would stay here every time we go to San Francisco ! "

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"lots of chinese food. parking was expensive but convenient. coffee bar in lobby in morning was convenient. "

"A beautiful hotel with a wonderful, attentive staff. Deluxe double queen room was lovely and quiet. The only potential negative is the neighborhood. Though nicely situated to Union Square and public transportation such as cable cars and muni, about a block in the other direction may be the start of the sketchiest part of the city— an area that was dirty and depressed with a very large, visible homeless population. My family never had an issue with this, but we made sure to stay clear. Nevertheless, I would gladly revisit the hotel. "

"The location is great, within walking distance to Union Square and Chinatown, and right at the doorstep of the cable car. The staff are very friendly. Some units are located at the back and require using a different elevator, which is a bit inconvenient. Overall, it's still excellent."