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"Great staff, clean and comfortable room. Location perfect."

"Staff was great the room was nice and clean"

"The most immaculately clean dog friendly hotel room I have ever visited. Absolute bonus having the complimentary spa use, the pool was lovely and warm and the jacuzzi was a dream. The food from the bar was delicious with many gluten free options. Tasha served us our food and she was a star so helpful and friendly. The only suggestion I could give to improve is modernising the hallways a little and improving the appearance of the room windows from the outside as they looked a little underwhelming on first arrival, however these are just superficial things as they were perfectly clean and everywhere else looked beautiful!"

"Unfortunately my experience in room 414 last night was not good, there was an annoing continuous sound all night up above the room( not the air conditioning unit ss this was off) also the bed was unsteady. Each time my husband or i moved it disturbed the other person. This resulted in myself not having a good nights rest . Shame as all previous visits to the Grosvenor have been amazing ."

"Great"

"Awful service. Dining area and bar area full of dirty plates and glasses - staff kept walking past them. staff more bothered about having a chat than serving at the bar, reception or restaurant."

"Accommodation is fine. Breakfast menu is a selection of fried, unhealthy or coated in butter. Needs to be better to compete with other local providers"

"The room was clean (dated)"

"Clean throughout,,excellent manageress"