Bartelso Hotels

"Toilet had difficulty flushing; stayed with a dog and had to pay separately. The breakfast was not good; coffee ran out. "

"The dead bolt didn’t work and we didn’t dare touch anything. Luckily we just needed to sleep so was a quick stay. If it were painted and had new hallway it would make a world of difference. Property is across from a pool and ice rink for local college teams, they should invest some money and capitalize on that."

"No"

"Nice quiet place clean rooms "

"Needs a serious update - Not dirty, just everything is old and/or depressing"

"The place needs an upgrade"

"We had a really disappointing experience with Powhatan Motel. After driving 16 hours on a long road trip, we arrived around 3am expecting to check in, since the motel clearly advertises a 24-hour front desk and check-in availability after 4pm. Unfortunately, that was not the case. There was no one available at the front desk, no way to check in, and no communication whatsoever from the property. We were completely exhausted and left stranded in the middle of the night with a valid reservation. Because of this, we had no choice but to get back on the road and continue driving through the night, turning what should have been a 16-hour trip into nearly 24 hours. It was unsafe, stressful, and entirely avoidable. If a property is going to advertise a 24-hour front desk, they need to honor that commitment. At the very least, they should clearly communicate any restrictions on late-night arrivals, as many other hotels do. This level of unreliability is unacceptable, especially for travelers depending on a place to rest. Also, Expedia did not give us a refund saying that we were the ones who cancelled. Cherry on top!"