Hotels with Swimming Pool in Barrio Las Yagüitas, Puerto Plata

"The customer service experience was horrible. They had no manager on property. The staff member all had different thing to say. The rooms didn’t have a way to secure the door from inside. The food was ok. "

"Wonderful, family-friendly resort with a beautiful beach and very pleasant and helpful staff. "

"Nop"

"La comida estaba buena, el café muy bueno. La habitacion estaba limpia."

"Very good place . Highly recommend . Very friendly people. Neat and clean and organized "

"Old resort, the room is outdated, old towels with wholes, stains on the ceiling, pillows feel like rocks, we couldn’t control the ac. I think it’s on purpose because they have a time sharing system so you are desperate to upgrade for a better room. Employees are friendly and hard workers. The beach service is great. The pool is dirty we didn’t get inside. The entertainment at night was fun. Another problem loud peacocks during the whole night, poop in our balcony daily. We are not going back to this chain next time. "

"Be careful they said they had a promotion for the bubble rentals that included food. Once I got there in person, they denied it. I spoke to several people and no one would help. The venue blamed Expedia and Expedia blamed the venue. Still working with Expedia to see if they can help with issue, but I am just told it was sent to support and I didn’t hear back. Also it’s best to have your own car, they have limited shuttle support and we had to walk a lot and far. The staff was very friendly and helpful and food was good. This was my second time staying here. But the management lost my trust. Also they will not take American Express credit card at the venue."

"The beach was absolutely amazing. The food was great. The staff was spectacular, and their customer service was impeccable. The room was kept clean every day. "

"Nice clean room, great staff, food was really good"