Hotels near Baptist Memorial Hospital-Collierville

"This place was a good stay. A few issues I had was television wouldn’t connect to WiFi I told staff and he said he will be up. I told him it is fine to go in while we are gone. I explain we heading out. Came back to the room after being on Beale st. Having a good time. We came back with dinner and to the microwave wouldn’t work and also the tv still was not connected to WiFi . I had to put on clothes go down stairs to warm up dinner. "

"Breakfast was wonderful, Staff excellent, Parking great, safe area etc etc "

"Front desk took forever to let us in and there were issues with the checkin process that took forever as well. Though I picked a smoke free room the room was stinking of cigarettes! Carpets are dirty sink was broken....overall a terrible stay! WILL NOT Recommend!"

"Great Experience "

"The hotel is very clean, to say the least. There is a pool, though the amenities could be improved. The beds are comfortable. The restaurant/bar seemed understaffed—one person was bartending, cooking, and even helping at the front desk, which was surprising. There was also a power outage in the area that lasted about 30–45 minutes; it would be beneficial for a hotel to have a backup generator in situations like that. No breakfast was advertised, whether complimentary or paid. Additionally, noise control could be better, as it was quite loud at night with kids running around and shouting. On a positive note, the hotel’s location is excellent, with plenty of restaurants and stores nearby and easy access right off the interstate."

"Nice, clean hotel. However, the room I booked and paid for was filled prior to my arrival. My family of 4 was given a room with 1 king bed and a sofa instead. When I asked for sheets, blanket and pillow for the sofa, was told the linen closet was locked. 2 adults, 1 teenage girl, and 1 young boy all in a king bed for the night was a very uncomfortable stay! "

"Great service "

"Very disappointing experience. I checked in on March 24, 2026, and found the carpet soaking wet with a strong detergent smell throughout the room. I reported it to the front desk, but they said they didn’t know what to do. The hotel was fully booked, and no alternative room was offered. No one was sent to dry the carpet, and I had to request towels myself. It was very late, and leaving would have meant losing money. I was also traveling with young children, which made the wet carpet and chemical smell even more concerning. After Expedia contacted the hotel on my behalf, the hotel refused refund and refused any compensation, and reacted as if there was nothing wrong from their side. Very disappointed with the room condition and the lack of responsibility and customer care. This experience was far below expected hotel standards."

"The national guard stationed outside of the hotel all day and night made me feel very uncomfortable "