The Emerald Spa Hotel, in the heart of the ski resort, offers a warm lobby fireplace for après-ski unwinding. Guests can recharge in the sauna, Turkish bath, or book a massage. The concierge plans skiing adventures, while an indoor pool, bar, and business center add convenience.
Reviews
6.86.8 out of 10
Popular amenities
Pool
Hot tub
Restaurant
Business services
Bar
Laundry
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A hair salon, laundry facilities, and a fireplace in the lobby are just a few of the amenities provided at Emerald Spa Hotel. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and ski storage. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. In addition to a bar and a business center, guests can connect to in-room WiFi (surcharge).
Other perks include:
An indoor pool
A 24-hour front desk, a front-desk safe, and concierge services
Smoke-free premises
Room features
All 245 rooms offer amenities such as WiFi.
Extra amenities include:
Bathrooms with deep soaking tubs and free toiletries
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.77 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for in-room wireless internet: EUR 4 per day (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Frequently asked questions
Does Emerald Spa Hotel have a pool?
Yes, this property has an indoor pool.
Is Emerald Spa Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Emerald Spa Hotel?
Check-in end time: anytime.
What time is check-out at Emerald Spa Hotel?
Check-out is at noon.
Where is Emerald Spa Hotel located?
Set amidst the mountains, this ski-in/ski-out hotel in Bansko is within a 5-minute walk of Bansko Gondola Lift and Vihren and close to winter sports such as cross-country skiing and skiing lessons. SkiBansko by Traventuria and Paisii Hilendarski Historical Center are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.4
Cleanliness
10
Location
7.4
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
Verified
6/10 Okay
Sparty
Mar 12, 2019
At best a 3 star hotel. Basic rooms, furniture, décor and food. However, booked purely for location, which was perfect for access to other local hotels, Happy End, Winter Market and gondola lift.