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En Casa de Luis

3.5 star property
Travelers find tranquility in lush gardens at this welcoming retreat, where the on-site restaurant serves local specialties and the coffee shop offers perfect brews

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En Casa de Luis offers guests a full breakfast and reliable in-room WiFi. Enjoy a peaceful garden for morning reading, an on-site restaurant for lunch, and a coffee shop for afternoon pick-me-ups. Practical amenities include laundry facilities and luggage storage.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Laundry
  • Room service
  • Housekeeping
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Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Frequently asked questions

Is En Casa de Luis pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 20 per pet, per night.

What time is check-in at En Casa de Luis?

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at En Casa de Luis?

Check-out is at noon.

Where is En Casa de Luis located?

Situated in Baños de Agua Santa, this hotel is within a 15-minute walk of El Refugio Spa Garden and The Magic Village. Caverna Sigsi Huayco and Friar Enrique Mideros Museum are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

8.0

Amenities

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, god place, nice rooms, we have a free upgrade...
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Jodean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, private, comfortable, homey, spotless

Beautiful property. This guesthouse feels like a beautiful home. Located in a gated property of El Refugio (one of the top spas in Banos). It is a short distance from town - quick can ride. Not walkable but that makes it nice and quiet. Lovely cooked to order breakfast, good WiFi, lovely sitting areas. A little hard to find - don’t use google maps! Look for El Refugio spa instead. Miguel and Jose and another female staff took great care of us.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021