Bannost Hotels

"Book direct if you are going and do not go off peak! Great location and allows early entry to Disney. However there was a lot of maintenance work. Lots of pool rides not in operation as were the play areas. Accomodation was shut off in places and looked derelict. Our villa smelt really bad of sewage in the shower and we noticed a hole in the ground and fenced off area outside by the septic tank. We reported the smell twice and no one came to resolve. We booked and paid for activities only to turn up and they got cancelled due to numbers and staff issues. You can not access the portal and activity bookings if you do not book direct. Months later I am still awaiting a refund for cancelled activities. Customer service do not respond so if they offer onsite credit or a refund, take the onsite credit and try to find something to spend it on otherwise you’ll get nothing! After months customer services at centre parcs said I need to ask for a refund for activities through Expedia as I didn’t book the holiday direct (albeit I booked activities direct on site and they cancelled!). Overall very disappointing and not on par with the UK parks and service! We made the most of it and I can see it would be a great option in the summer for Disney but book direct! "

"Breakfast was not for vegetarian"

"Absolutely amazing experience! "

"Parking was easy, easy hotel to find, very welcoming, would recommend "

"The breakfast is fine, as expected."

"Unfortunately the pool was closed when we arrived, but we weren't notified as we had hoped to go swimming before we could check-in. Only downside about this resort was the check-in time at 4pm, we didn't get confirmation from the front desk, so at 5:30pm I went back and asked, then they had a room ready. Plus, we requested a bed guard and there wasn't one. "

"A bit tired, "

"Accueil très agréable, hotel calme et très propre"

"Room was great."