Bănicel Hotels

"The hotel is advertised as handicap accessible. My husband uses a wheelchair and couldn’t get in the hotel on the stairs. We had to find another place and the two nights we booked were nonrefundable. False advertising. Total disappointment! "

"We stayed at Hotel Sinaia for 2 nights. The place is clean and staff is friendly. The breakfast must be the best I've ever seen and had at a hotel - plenty of choices, vegan included, and abundance (see pictures I'm including here). The shower faucet worked well but looked like it was installed by kids - and the glass protection of the bathtub was not folding properly so water was leaking on the floor while showering (see photo). The wifi did not work in the room, we had to go outside in the hallway to use the phone - when I spoke to the reception desk about it, they proposed to change the room for us instead of checking wifi connection (problematic). The TV had film channels options on the screen (Netflix, Prime, Disney etc) which didn't work - again, when I mentioned it to the reception desk, a bewildered staff said those are options that come with the TV set but the subscriptions are not paid by the hotel, so the channels are unavailable. The pool is small and constantly crowded - it is free from 9 am to 6 pm and then one must pay for access between 6 - 8 pm, the reason I was given being that "it's a popular time and the pool has limited capacity" (never heard of this type of approach before). One of the two existent dry saunas didn't work, so the other sauna is very busy. No lockers in the spa area, guests need to change into swimsuits in their room and come down dressed in their bathrobes and slippers, by elevator and pass through hotel lobby (awkward & uncomfortable)"

"Very good and tasty breakfasts Very nice and helpful start Safe parking "

"Everything about this place was amazing! Mihai had such a fun personality and helped us with parking during a busy day in Braşov! Can’t recommend this place enough - truly amazing and location is very convenient "

"Good room, nice breakfast."

"The property is in the middle of the old town in Brasov, behind the Black church. We walked everywhere nearby. The property is very unique and it looked like a former attic in one of the old buildings. Beautifully converted. Eszter is extremely helpful and very kind. We loved the accommodation and Brasov."

"The front desk clerk was excellent. Breakfast was adequate, the attendant was very pleasant. "

"It’s beautiful and location is perfect . Nice and clean . Highly recommend . "

"The hotel is an"