Ban Xieng Lom Hotels

"Old place"

"Best services, all staffs are best sand respectfully "

"Wonderful breakfast overlooking the Mekong River. Somphone, the day manager was extremely helpful!!!"

"This is my fifth visit here. It’s a charming boutique hotel with a nice pool and fantastic staff. There’s a small restaurant across the street, also close to the historic district and its morning and night markets."

"Excellent hotel. Very central location, as such expect some noise from outside the hotel. "

"I was extremely disappointed with this hotel - we checked out two days early. It is at best a 3 star hotel. Only stay if you get a cheap deal and don’t expect 5 star service or standards. The WiFi doesn’t work we had to use 5G We had to wake up the bar server twice, the first time Christmas songs were played (in March!!) and the second time it was silent and had absolutely no atmosphere. We paid extra for a riverside view to watch sunset, don’t bother - hoards to boats arrive outside the hotel and play Chinese karaoke, loudly - it certainly doesn’t make for a peaceful or romantic setting - I appreciate there is nothing the hotel can do about this. The rooms are very tired. Our flights flickered significantly when we turned on the water. They are also not that clean, there was significant dust on the headboard. There is construction work going on around the hotel that we were not told about upon booking. The pool is rented out to anyone for $6 inc beers, we didn’t use this but again doesn’t fit with an exclusive 5star feel. The speciality dining restaurant is shut. Staff service is haphazard, we had to have an argument with the ma on the gate who refused to let our taxi into the hotel and made us walk - again all very minor but not 5 star. We tried to check out quietly but was greeted by the Operations manager who wanted my feedback, which I provided, he agreed the hotel was not up to standard and agreed to email me, not unsurprisingly I haven’t received an email. "

"We loved our hotel! The staff were all so friendly, and the location was perfect. The rooms were comfortable, and breakfast in the garden was a lovely way to start the day. We would love to come back and stay at this hotel for a longer period of time, just to relax!"

"Great hotel excellent location great staff "

"I was blown away when I saw Puttaphi, 16 years old, handling the whole hotel during evening shifts. He is a very responsible young man. Thank you very much Mr. Kim"