Ban Mai Hotels

"The property was clean modern and well maintained. The staff was friendly and helpful. I would recommend and stay there again"

"The property was clean and breakfast was good. What I didn’t like was the TV randomly turning on all hours of the day and night for my 8 days that I stayed. Apparently this was a known issue with the system and they were not able to correct it yet… ????? In the middle of the night the TV would often turn on, lighting up the room and if the volume was turned up, would play music. Sometimes this would happen 3 times in the course of the night. Unacceptable! I never use the TV during the 8 days but became very experienced at turning it off. I asked that the power be disconnected from the TV, but that never happened. How can you have a system that turns on randomly and not get the vendor that provided it to correct the problem? Management needs to do their job and get the engineering staff to fix the problem. If not for this annoying issue, I would have given the hotel top grades. They really need to get this corrected. Guests should not be awaken in the middle of the night by a tv turning on by itself due to bad software or faulty hardware. UNACCEPTABLE!!!"

"was not aware of a spa"

"It is a very nice hotel. Beautiful pool and good restaurant. It’s a little more isolated from an activity standpoint. Staff is very nice. Had an issue with the room key not working and had to change rooms. Showers are great with ample hot water. Nice daily breakfast. "

"No room service, towels looked about 10 years old. Room was dark and AC was proficient."

"Breakfast was very good plenty to choose from"

"Staff were helpful and the pool was a blessing in the hot weather. "

"Yes. Small shops, convenience stores and restaurants within walking distance"

"This is a fantastic find! The owners are Christian and everyone is so friendly! The rooms are spotless and the beds are very comfortable. Thank you for building. Such a nice resort."