Ballaban Hotels

"Arrived at hotel and was double charged for booking (by Expedia and front office staff) at checkin. Staff/Manager apologetic and refund the difference in cash.Was initially given a car park view room with balcony over a smoking area and cigarette smell coming up from below. Was promptly given a new room overlooking the river. Excellent hotel and facilities, staff friendly and everything clean. No USB outlet in room."

"Well, didn’t expect too much of it, but it turned out to be the coziest little ‘hotel’. Family owned with a very friendly hostess. Very clean room, stunning rural breakfast and a big balcony. A real throwback in time considering the standards, but that just adds to the charm! "

"Un cauchemar. Isolé à 35 minutes de toute civilisation après un dédale de routes défoncées à 900m d’altitude Personnel agressif nous traitant de voleur car ne savent pas vérifier qu’une réservation est prépayée et nous demande un règlement indu. Violence pour tenter de nous mettre dehors de la chambre après le dîner . Viande avariée au restaurant. Ne prenne ni la carte bancaire ni les virements… Chambre relativement propre mais un lieu pour sûr à fuir! Ma pire expérience de voyageur...

"Great hotel with a convenient location. Everything was spotless, the WiFi was strong, and the breakfast was good. The beds were comfortable, and it was quiet at night. The staff were friendly and helpful. Highly recommended!"

"Rooms are very comfortable with amazing views of the valley. Food is exceptional. Wine has a great selection… we liked the Serene. Andi is a fantastic server with excellent knowledge and tips! The wine tour and tasting was an additional plus for us- we loved every minute!!"

"Great stay"

"The property was beautiful but wifi stopped working past floor 2 Very nice staff"

"We had an amazing stay. The room was super comfortable, it was a quick drive to old town, and the breakfast was amazing! We loved it there! "

"The owners were lovely, They made me feel safe and welcomed. "

"excellent breakfast and the room was very clean and large!"

"Very central hotel with lovely staff and nice restaurant also parking outside the hotel. I would highly recommend."

"Amazing hotel and nice staff"

"The best location in Berat with a panoramic view .The room was clean, The owner was very friendly and helpful.Having a good breakfast on the veranda was a highlight.I highly recommend this place."

"Fantastic staff and a ok breakfast "