"I loved the hotel. The staff was kind. The hotel was beautiful. The location is perfect.its very clean. It was the best stay in albania for us! Thank you so much!"

"Rooms are very comfortable with amazing views of the valley. Food is exceptional. Wine has a great selection… we liked the Serene. Andi is a fantastic server with excellent knowledge and tips! The wine tour and tasting was an additional plus for us- we loved every minute!!"

"Nice place and friendly staff"

"Perhaps more of a guesthouse than a hotel, but a friendly welcome and modern accommodation. Great area of Albania to explore the hot springs and nation park "

"Nice Hotel in the heart of the old town of Berat. Near the castle, but an uphill walk for all of it. Lots of nearby restaurants. The staff was very friendly."

"Un cauchemar. Isolé à 35 minutes de toute civilisation après un dédale de routes défoncées à 900m d’altitude Personnel agressif nous traitant de voleur car ne savent pas vérifier qu’une réservation est prépayée et nous demande un règlement indu. Violence pour tenter de nous mettre dehors de la chambre après le dîner . Viande avariée au restaurant. Ne prenne ni la carte bancaire ni les virements… Chambre relativement propre mais un lieu pour sûr à fuir! Ma pire expérience de voyageur...

"Arrived at hotel and was double charged for booking (by Expedia and front office staff) at checkin. Staff/Manager apologetic and refund the difference in cash.Was initially given a car park view room with balcony over a smoking area and cigarette smell coming up from below. Was promptly given a new room overlooking the river. Excellent hotel and facilities, staff friendly and everything clean. No USB outlet in room."

"We had an amazing stay. The room was super comfortable, it was a quick drive to old town, and the breakfast was amazing! We loved it there! "

"Friendly staff the breakfast was delicious"

"excellent breakfast and the room was very clean and large!"

"Great location, amazing staff!"

"The owners were lovely, They made me feel safe and welcomed. "

"Great place, location, staff. The hotel was beautiful and everyone was super friendly. Didn’t expect such a first class hotel for the low rate."