Hotels with Spa in Balkan Mountains, Bulgaria

"Good location Very helpful staff Nice size rooms Carpet was a bit dirty Good breakfast"

"A good breakfast spread , yes , in room cleaning was and is very poor , when I checked in I saw a cigarette box plus some empty packages of the previous renter … dosent say 5 star does it .., otherwise the hotel is superbly located and you have everything from eateries to high end shopping all around the corner … staff some are the smiling type and , some just do their job in a rather mechanical way .. I would rate the hotel very highly for its location and for its breakfast spread "

"They are using an external company for their cleaning. The cleaning staff are unfriendly and do not do a good job. The front desk staff are good. The breakfast is good. "

"Excellent location but breakfast could use a little changing or it becomes repetitive"

"It was a very clean room and the food was great . Only issue was A/c didn’t work well and you had to open a window to alot of traffic noise"

"Front desk lady (i think her name is Christine) she was very helpful. and Mr. Sulan and Mr. Ibrahim helped me with some issues with my phone, and they were very nice and helpful,"