"it was only a smoking room available with a queenbed and it smelled sooo ugly that we needed to change to a smaller room with two single bed. the breakfast was almost empty, they didn’t refill and some guest didn’t got any food. (still 1 hour before finish) it’s a disappointing experience but the hotel itself could be not bad if they treat everything a bit better and with more heart."
"it was only a smoking room available with a queenbed and it smelled sooo ugly that we needed to change to a smaller room with two single bed. the breakfast was almost empty, they didn’t refill and some guest didn’t got any food. (still 1 hour before finish) it’s a disappointing experience but the hotel itself could be not bad if they treat everything a bit better and with more heart."
" Our stay was for 4 nights & overall our stay was good.
Night 1 & 2 the centrally controlled balcony light was turned off by 10pm.
Night 3 it wasn’t turned off until 3am.
Night 4, I called reception at midnight & asked for the light to be turned off. Was told ‘Yes’. Never happened, it went off at 3am.
The volume was showing maximum however you could barely hear it, especially with the live music from the BSB stage next to the hotel.
A staff member brought a specific remote for the tv & adjusted...
" Our stay was for 4 nights & overall our stay was good.
Night 1 & 2 the centrally controlled balcony light was turned off by 10pm.
Night 3 it wasn’t turned off until 3am.
Night 4, I called reception at midnight & asked for the light to be turned off. Was told ‘Yes’. Never happened, it went off at 3am.
The volume was showing maximum however you could barely hear it, especially with the live music from the BSB stage next to the hotel.
A staff member brought a specific remote for the tv & adjusted...
"Great stay overall. Cleanliness, restaurant, staffs are great but one thing this hotel lacks is the WiFi connectivity. WiFi sometimes connects well and sometimes disconnects. For people who want to work with laptop, it could get frustrating at a time. "
"Great stay overall. Cleanliness, restaurant, staffs are great but one thing this hotel lacks is the WiFi connectivity. WiFi sometimes connects well and sometimes disconnects. For people who want to work with laptop, it could get frustrating at a time. "
"The staff was excellent. The facility needs a lot of work. This is directly attributable to the ownership. Previous guests are not held accountable for damages they cause. Plumbing needs a complete overhaul…most importantly. Wifi is absolutely terrible. The rest is okay and can wait for the others to get fixed for now. An upgrade on the rooms looks way past due. Again, the staff is excellent and does the best it can with what it has to work with."
"The staff was excellent. The facility needs a lot of work. This is directly attributable to the ownership. Previous guests are not held accountable for damages they cause. Plumbing needs a complete overhaul…most importantly. Wifi is absolutely terrible. The rest is okay and can wait for the others to get fixed for now. An upgrade on the rooms looks way past due. Again, the staff is excellent and does the best it can with what it has to work with."
"Hotel posizionato vicino all'aeroporto, in una zona che non offre molto, caotica e vicina ad un centro commerciale immenso raggiungibile a piedi. Odore di chiuso ( non ci sono finestre apribili) e qualche traccia di umidità proveniente dal bagno. Pulizia sufficiente, materassi e cuscini molto comodi. Staff cordiale"
"Hotel posizionato vicino all'aeroporto, in una zona che non offre molto, caotica e vicina ad un centro commerciale immenso raggiungibile a piedi. Odore di chiuso ( non ci sono finestre apribili) e qualche traccia di umidità proveniente dal bagno. Pulizia sufficiente, materassi e cuscini molto comodi. Staff cordiale"
"The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊"
"The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Proses check in out mudah dan cepat tanpa Deposite. Staff ramah. Kamar bersih, ac dingin ,shower kencang. Untuk minuman reffil sendiri dan di sediakan dispenser di tiap lorong. Likasi berada di pusat kota. Dekat dengan kuliner dan pusat perbelanjaan. Jika mau renang bisa ke sebelah di hotel novotel. Mantap deh!! "
"Very convenient location near airport. Walk to hotel in 15 minutes. Shuttle is available but walking was faster. Clean room. Good breakfast and very welcoming staff. Huge pool. "
"The room was great, clean, spacious and well maintained. However the rest of the hotel was poorly maintained with dirty areas, especially the carpark and hallways."
"The check-in and check-out process was very easy and fast without a deposit. The FO gave me a room with a nice view, the sea and the pool. The room was clean, the AC was cold, the shower was very strong. but now they don't provide bar soap, shower cap, toothbrush in the bathroom but when you check in, they will ask for this and if you need it, they will give it to you. everything is ok, only the security in front of the lobby door must be alert if guests bring a lot of luggage. There is no need to ask whether they need help carrying the suitcase or not. I think it's better to just help directly without having to ask.
Novotel Balikpapan, January 5, 2026"
"This property was a masdive disappointment..i arrived at night and reception unmanned with a phone number to call..but i had just arrived in the country with no phone service. Finally someone came and gave me a key..the smell hit me as i opened the door..awful stink coming from under the sink..old dirty rags wet through mopping up a leaky sink.the pillows stank of stale sweat..they needed throwing out..shower had hot water for 2 minutes then nothing and no soap or shampoo provided..the white bathtowels were grey and ragged..general decor of the room was sad and tatty..the tv didnt work and the wifi kept dropping off literally every 10 minutes. Overall the apartment was not well maintained or cared for..just a source of income for the owner. I booked 3 nights but checked after 1 night...im not over fussy with accomodation but this place should not be offered to travellers..dont stay here!"
What's it like to stay at an apartment in Balikpapan?
You'll find a lot of options for your stay in Balikpapan with 104 accommodations. Though there aren't many apartments, we can help you find accommodations that are similar. When you search on Expedia, you can use the filters to search for conveniences you might find in an apartment like a kitchen. Even filter by similar property types like vacation homes, condos, or guest houses.
Are you thinking about an apartment for your stay?
Offering a kitchen for convenient meals, an apartment usually is more spacious than a traditional hotel room. Apartments are a good option for couples looking to stay away from the tourist areas, and also for families wanting the conveniences of home.
What's the best apartment for a stay in Balikpapan?
Here's a top apartment in the area: Good Sleep Balikpapan: Situated in Balikpapan, 2.3 mi/3.8 km from the heart of Balikpapan.
What can I expect from the weather in Balikpapan?
Weather is only one factor, but it can really affect your travel plans, especially when you're planning an extended stay in Balikpapan. The hottest months are usually October and April with an average temp of 81°F, while the coldest months are January and February with an average of 80°F. The rainiest months in Balikpapan are April, March, December, and January, with each month seeing an average of 12 inches of rainfall.
What are the must-see places to visit in Balikpapan?
Family-friendly attractions include BSB Beach and Sun Bear Sanctuary, whereas Kemala Beach and Bekapai Garden are a couple of great spots to enjoy the outdoors. Other places in town to visit include Plaza Balikpapan and Ruko Bandar.
What's the best way to get to and around Balikpapan?
Knowing a bit about the transportation options can you save you a headache when you get to your destination. Fly into Balikpapan (BPN-Sepinggan Intl.), which is located 3.7 mi (5.9 km) away from the heart of the city. If you'd like to explore around the area, you may want a rental car for your journey.