"I honestly don’t know what to say. All of the positive reviews are true, but the customer service here was above and beyond.
We showed up at 11:55PM after a stressful heavy rain for several hours which delayed us getting in.
When I showed up, nobody was available, but they had a number to call ( I hadn’t called to check in early, as I should have done ).
I called and got a hold of Deedee. She couldn’t find my reservation, and after a few minutes, my wife noticed I had booked the room for the following week! Deedee was literally the most helpful person ever, met up with us in ~20 minutes, got us a room, and wouldn’t accept any additional payments for my errors or her time to come help us out. She made it so simple and was able to make the reservation work on her end without needing to rebook or anything.
Honestly, she turned my mistake into one of our best hotel/motel experiences and really saved the day.
The place was clean, nice, and solid breakfast options for the price we paid. The value here if you’re not looking for something super fancy, but still nice and updated with good vibe will be very hard to beat.
I will absolutely be looking to stay here again next time we pass through to visit Mesa Verde.
Thanks so much to Deedee for saving some of my pride, dignity, and maybe my marriage, lol 😂"
"The room was clean and nice, the shower also really good. The property itself and the area to get into your room not so much. Staff was nice, but we couldn't get anybody when we went to check out. Also somehow even thoughwe were just to sleep the night and get driving, we were told we booked two nights. I didn't or I should say I don't know how it happened. We only used one of the nights which bites."
"The staff was friendly at check-in and check-out. The room was spacious, quiet and clean. The location felt safe, and it is conveniently on the main road. I would stay here again."
"It is a camping cabin. No frills. Pool was closed as it was end of season. Place was clean but don't expect room service! Haha.
My only complaint was that there are fire pits in rather dark places. Have to be careful in the dark. Otherwise it was just what I expected. When my plans changed,the Manager was very helpful and I was able to cancel the rest of my stay with no problems."
Get a close-up view of ruins and fascinating native rock art on this hiking path, as you learn about the cultural treasures of Mesa Verde National Park.
Explore the great outdoors at Spruce Canyon Trail, a lovely green space in Mesa Verde National Park. While in this family-friendly area, you can savor the top-notch restaurants.
Explore the great outdoors at Farming Terrace Trail, a lovely green space in Mesa Verde National Park. While in this quaint area, you can savor the top-notch restaurants.
Balcony House is located in a welcoming area of Mesa Verde National Park known for its array of dining options and hiking. Mesa Verde National Park is home to 7 hotels and other accommodations, so you can find something with the amenities you're looking for.
Where is the best place to stay near Balcony House?
Far View Lodge is one of the top choices for your stay based on our traveler data, and this resort offers a restaurant and free parking. You'll find it 6.8 mi (11 km) from Balcony House. Other good options in the area include Days Inn by Wyndham Cortez and Baymont by Wyndham Cortez.
If I need to cancel the hotel reservation for my stay near Balcony House, will I receive a refund?
Yes! Most hotel reservations are fully refundable if cancelled before the accommodation's cancellation deadline, which is usually within 24-48 hours of your scheduled arrival. If you booked a non-refundable reservation, you might be able to still cancel and get a refund within 24 hours of your booking. Add dates, click "Search", then use the "fully refundable" filter to view the top deals on offer near Balcony House.
What can I see and do near Balcony House?
Some landmarks that you won't want to miss include Cliff Palace, Step House Trail, and Long House. You can wander around Petroglyph Point Trail, Spruce Canyon Trail, or Farming Terrace Trail if you want a dose of fresh air. Explore nature at Soda Canyon Overlook Trail and Cliff Canyon.