Hotel Casa Caracol Bacalar Lagoon

Property class: 3

Choose dates to view prices

Reviews

6.0 out of 10
At Hotel Casa Caracol Bacalar Lagoon, you can look forward to a terrace, a garden, and an outdoor entertainment area. Stay connected with free in-room WiFi.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Room, 2 Double Beds, Garden View

Room

Comfort Room, 2 Double Beds, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Garden View

Room

Superior Room, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

Room

Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 12
  • 1 King Bed, 2 Queen Beds, 1 Double Bed and 1 Double Sofa Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Bacalar is home to Hotel Casa Caracol Bacalar Lagoon. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Map
609 Costera, Bacalar, QROO, 77930

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    2 min walk - 0.2 km
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    5 min drive - 2.9 km
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    6 min drive - 3.2 km
  • Municipal Spa of Bacalar
    18 min walk - 1.5 km
  • Zócalo
    5 min drive - 2.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    35 min drive

Restaurants

  • Navieros Bacalar
    17 min walk
  • La Trattoria 46
    3 min drive
  • Albahaca
    9 min walk
  • Noru
    12 min walk
  • Mr. Taco
    3 min drive

About this property

Hotel Casa Caracol Bacalar Lagoon

  • Hotel near Lake Bacalar
  • Consider a stay at Hotel Casa Caracol Bacalar Lagoon and take advantage of a terrace, a garden, and an outdoor entertainment area. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self parking
    • A dock, tour/ticket assistance, and luggage storage
    • Outdoor furniture and a 24-hour front desk
  • Room features
  • All guestrooms at Hotel Casa Caracol Bacalar Lagoon boast perks such as air conditioning, as well as amenities like free WiFi and free bottled water.
  • More conveniences in all rooms include:
  • 22-inch flat-screen TVs with digital channels

Similar properties

A resort with a swimming pool, white lounge chairs, and a stone wall.
Hotel Laguna Bacalar
Bacalar
  • Pool
  • Kids pool
  • Parking included
  • Breakfast available
6.2 out of 10, 547 reviews
The price is P3,728
P4,702 total
includes taxes & fees
Nov 1 - Nov 2
Hotel Laguna Bacalar
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Shower

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Casa Caracol Bacalar Lagoon pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casa Caracol Bacalar Lagoon?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Casa Caracol Bacalar Lagoon?

Check-out is at noon.

Where is Hotel Casa Caracol Bacalar Lagoon located?

Situated in Bacalar, this hotel is within a 10-minute walk of Lake Bacalar and Cenote Negro. Municipal Spa of Bacalar and Cenote Esmeralda are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Casa Caracol Bacalar Lagoon Reviews

6.0

6.4

Cleanliness

5.2

Amenities

7.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service, amenities
The address indicated in the web of 609 Costera Bacalar is totally wrong, is located some kilometers north of Bacalar town, please correct that.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Que el hotel no existe por ningun lado
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hamacas
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad es muy agradable para disfrutar con la familia
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Días agradables

Buen lugar, agradable solo el acceso al mismo es complicado
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartig ist die Lage und Bauweise der Unterkunft und die Nähe am Wasser. Vom Service bis zur Ausstattung war alles mangelhaft. Von der Toilette bis zur Wand waren 1,5 Smartphonelängen Platz. Das angebotene Wasser war 1 1/2 Jahre abgelaufen. Die Auflagen der Matratzen waren verdreckt. Wir haben uns geekelt. Der Preis war absolut überteuert.
Stayed 2 nights in Jun 2022