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Hotel Casa Caracol Bacalar Lagoon

3.0 star property
Escape to a tranquil retreat with an outdoor entertainment area. Connect with nature on the dock or simply unwind in this peaceful haven.

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Experience the tranquility of Hotel Casa Caracol Bacalar Lagoon, where a serene garden and outdoor entertainment area await. Relax on the terrace, take advantage of luggage storage, connect to in-room WiFi and enjoy tour/ticket assistance while you're here.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Room, 2 Double Beds, Garden View

Down comforters, free WiFi, bed sheets

Comfort Room, 2 Double Beds, Garden View

  • Garden view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Garden View

Down comforters, free WiFi, bed sheets

Superior Room, 1 King Bed, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

Down comforters, free WiFi, bed sheets

Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

  • Lagoon view
  • Sleeps 12
  • 1 King Bed, 2 Queen Beds, 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi
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About the neighborhood

Bacalar is home to Hotel Casa Caracol Bacalar Lagoon. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Map
609 Costera, Bacalar, QROO, 77930

What's nearby

  • A tropical beach with clear turquoise water, palm trees, and a wooden structure.
    Cenote Cocalitos
    4 min drive - 3.6 km
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    5 min drive - 2.9 km
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    6 min drive - 3.2 km
  • Municipal Spa of Bacalar
    18 min walk - 1.5 km
  • Zócalo
    5 min drive - 2.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    35 min drive

Restaurants

  • Albahaca
    9 min walk
  • Navieros Bacalar
    17 min walk
  • Pizzeria Bertilla
    3 min drive
  • Mr. Taco
    3 min drive
  • gelato artesanal
    19 min walk

About this property

Hotel Casa Caracol Bacalar Lagoon

  • Hotel near Lake Bacalar
  • Consider a stay at Hotel Casa Caracol Bacalar Lagoon and take advantage of a terrace, a garden, and an outdoor entertainment area. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self parking
    • Outdoor furniture, luggage storage, and a 24-hour front desk
    • Tour/ticket assistance and a dock
  • Room features
  • All guestrooms at Hotel Casa Caracol Bacalar Lagoon boast perks such as air conditioning, as well as amenities like free WiFi and free bottled water.
  • More conveniences in all rooms include:
  • 22-inch flat-screen TVs with digital channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Shower

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Casa Caracol Bacalar Lagoon pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casa Caracol Bacalar Lagoon?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Casa Caracol Bacalar Lagoon?

Check-out is at noon.

Where is Hotel Casa Caracol Bacalar Lagoon located?

Situated in Bacalar, this hotel is 0.3 mi (0.5 km) from Cenote Negro and 1.4 mi (2.3 km) from Lake Bacalar. Municipal Spa of Bacalar and Cenote Esmeralda are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Caracol Bacalar Lagoon Reviews

6.0

6.4

Cleanliness

5.2

Amenities

7.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

Reviews

Verified

6/10 Okay

MARIA

Liked: Staff & service, amenities
The address indicated in the web of 609 Costera Bacalar is totally wrong, is located some kilometers north of Bacalar town, please correct that.
Verified

2/10 Terrible

Luz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Que el hotel no existe por ningun lado
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Claudia Gdpe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hamacas
Stayed 1 night in Jul 2022
Verified

8/10 Good

rosario

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad es muy agradable para disfrutar con la familia
Stayed 1 night in Jul 2022
Verified

8/10 Good

GUSTAVO A

Liked: Cleanliness, staff & service, property conditions & facilities

Días agradables

Buen lugar, agradable solo el acceso al mismo es complicado
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Andreas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartig ist die Lage und Bauweise der Unterkunft und die Nähe am Wasser. Vom Service bis zur Ausstattung war alles mangelhaft. Von der Toilette bis zur Wand waren 1,5 Smartphonelängen Platz. Das angebotene Wasser war 1 1/2 Jahre abgelaufen. Die Auflagen der Matratzen waren verdreckt. Wir haben uns geekelt. Der Preis war absolut überteuert.
Stayed 2 nights in Jun 2022