Consider a stay at Hotel Aluxes a Scenario experience and take advantage of a beach bar, a free daily manager's reception, and an art gallery on site. Indulge in a sports massage, a manicure/pedicure, and a body scrub at Aluxes Spa & Rituals, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Enjoy onsite activities like ecotours and beach yoga. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with 2 coffee shops/cafes and dry cleaning/laundry services.
Consider a stay at Hotel Aluxes a Scenario experience and take advantage of a beach bar, a free daily manager's reception, and an art gallery on site. Treat yourself to a sports massage, a manicure/pedicure, or a body scrub at Aluxes Spa & Rituals, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Enjoy onsite activities like ecotours and beach yoga. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with 2 coffee shops/cafes and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
An outdoor pool
Free self parking and valet parking
Local cuisine breakfast (surcharge), free bicycle rentals, and a front-desk safe
Massage treatment rooms, smoke-free premises, and beach towels
Room features
All guestrooms at Hotel Aluxes a Scenario experience include perks such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with hair dryers and shampoo
Separate sitting areas, separate dining areas, and heating
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: MXN 20 per person
2 coffee shops/cafes
2 restaurants
3 bars/lounges
A beach bar
Couples/private dining
Free daily manager's reception
Hosted evening meal available daily for a fee of MXN 1,000; reservation required
Private picnics
Snack bar/deli
Restaurants on site
Lagoon Bar
Scenario Bacalar
Scenario Forno Pizza & Ba
Things to do
Art gallery
Beach yoga
Ecotours
Free bicycle rentals
Full-service spa
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Separate in-room dining area
Snack bar/deli
Conveniences
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
Meeting rooms
Outdoors
Beach loungers
Beach towels
Free beach cabanas
On a lake
On a private beach
Full-service spa
2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Upper floors accessible by stairs only
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
More
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Food and drink
Champagne service
Meal delivery service
Separate dining area
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 16
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets stay free
Welcoming dogs and cats only
Food and water bowls, pet-sitting services, and pet grooming services are available
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for local cuisine breakfast: approximately MXN 20 per person
Pet deposit: MXN 3000 per stay
Hosted evening meal: MXN 1000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Hotel Aluxes a Scenario experience have a pool?
Yes, this property has an outdoor pool.
Is Hotel Aluxes a Scenario experience pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of MXN 3000 per stay. A cleaning fee of MXN 500 also applies.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Hotel Aluxes a Scenario experience?
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Aluxes a Scenario experience?
Check-out is at 10:30 AM.
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