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Aktun Bacalar

2.5 star property
Hotel with an outdoor pool, 4-minute walk to Lake Bacalar

Choose dates to view prices

Aktun Bacalar provides amenities like a poolside bar and a garden. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Double Room

Premium bedding, Select Comfort beds, in-room safe

Junior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Smart TV
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Junior Double or Twin Room

Premium bedding, Select Comfort beds, in-room safe

Junior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Smart TV
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite

Premium bedding, Select Comfort beds, in-room safe

Superior Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Smart TV
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Studio Suite

Premium bedding, Select Comfort beds, in-room safe

Superior Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Smart TV
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
Mario Villanueva, Bacalar, QROO, 77935

What's nearby

  • Laguna Bacalar Ecological Park - 5 min walk - 0.4 km
  • Fort of San Felipe - 6 min walk - 0.6 km
  • Lake Bacalar - 8 min walk - 0.7 km
  • Ecopark Bacalar - 8 min walk - 0.7 km
  • Municipal Spa of Bacalar - 15 min walk - 1.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 39 min drive

Restaurants

  • ‪fruta - ‬6 min walk
  • ‪La Playita - ‬4 min walk
  • ‪Xoloitzcuintle Bacalar - ‬3 min walk
  • ‪I Scream Bar - ‬6 min walk
  • ‪Mistura - ‬1 min walk

About this property

Aktun Bacalar

Hotel near Lake Bacalar
Aktun Bacalar provides amenities like a poolside bar and a garden. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Smoke-free premises, a TV in the lobby, and luggage storage
  • Outdoor furniture
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with heated floors and showers
  • 38-inch Smart TVs with digital channels
  • Furnished balconies or patios, wardrobes/closets, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A poolside bar

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 9831019907

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Frequently asked questions

Does Aktun Bacalar have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Aktun Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Aktun Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Aktun Bacalar?

Check-out is at noon. Late check-out is available for a fee.

Where is Aktun Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 5-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Zócalo are also within 10 minutes.

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Reviews

Aktun Bacalar Reviews

9.4

Exceptional

9.6

Cleanliness

8.4

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 46 out of 59 reviews
Rating 8 - Good. 10 out of 59 reviews
Rating 6 - Okay. 1 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

Reviews

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, and the rooms are very spacious. The beds are very comfortable. The staff is very attentive and extremely kind.
Stayed 5 nights in Jul 2025

10/10 Excellent

Zaneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, we loved it, highly recommend!
Stayed 2 nights in Feb 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms, accessible location and very relaxing ambiance.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great property easy walk to everything
Stayed 1 night in Jun 2024

10/10 Excellent

Sheila

Liked: Amenities
The property was perfect for our large group we had use of an outdoor patio to gather. The hotel was near the fort and town square a restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, stay here, period.
Stayed 1 night in Jul 2024

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is pretty nice! Is the second year that we stayed there and it is clean, fancy, really nice decoration and beds!
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service
This place is awesome and the staff are great.

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice. Great size and comfy beds. Great location to restaurants and to the Laguna. Restaurants that I recommend close by is Mr. Tacos and for breakfast I recommend Finisterre. La Playita is also a great please to eat for lunch and dinner. Bacalar is a gorgeous place.
Stayed 4 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location
Stayed 1 night in Dec 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. Nice large rooms. Should be more than one soap for a 2 night stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Lovely quiet spots, central and close to most restaurants and all
Stayed 2 nights in Feb 2024

8/10 Good

Jose E.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice updated rooms!
Stayed 1 night in Jul 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
From the outside and area, we were a bit turned off. HOWEVER, once you enter the gates of the property- it’s beautiful and the rooms are GREAT. The area ended up being great and close to many places to eat and access to the lagoon. Would stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was Fantastic! We were blown away what a peaceful oasis in the perfect location walking distance to amazing restaurants and the center as well as the lagoon.The amazing staff stood out made the experience so memorable. The hotel felt very safe The rooms are clean and very comfortable! My husband loved the coffee maker and coffee they provided. The bathroom were large spa like feel with hot water and good water pressure. Your large sliding doors lead out to a patio to sit and enjoy the peace and quiet. At night it lights up beautifully as well. My husband and I are already planning our next stay here.
Stayed 3 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.
Stayed 7 nights in Jun 2024

6/10 Okay

Rocio

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen.
Stayed 1 night in Jul 2024

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating.
Stayed 1 night in Jul 2023

2/10 Terrible

Rubi

Disliked: Cleanliness, amenities, property conditions & facilities
La señal de internet era muy débil y casi no funcionaba. Además, encontramos una araña grande en la habitación y el agua caliente solo duraba unos tres minutos. En general, fue bastante inconveniente.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es bastante tranquilo, las habitaciones son muy lindas y cómodas, en cuanto a la atención de parte de los empleados, excelente, muy amables
Stayed 2 nights in Sep 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
. Buen hotel, limpio y amplias las habitaciones
Stayed 3 nights in Jul 2025

10/10 Excellent

Maximo

Liked: Cleanliness, amenities, property conditions & facilities
La propiedad es increible, la extension, las habitaciones, las áreas de reposo, su restaurante! La arquitectura y la vista desde cualquier rincón a la laguna
Stayed 1 night in Jun 2025

10/10 Excellent

Daniela Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonito, moderno y comodo

Muy bonito lugar. La verdad me sorprendió y está muy cerca de la zona del centro turística. La habitación está súper cómoda y hermosa y muy buena la atención. Súper recomendable
Stayed 1 night in Apr 2025

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo Bonito

Un lugar Tranquilo , muy buenas infraestructura , atendido por personas muy amables, Bonito Hotel , muy cómoda cama, Todo Bonito
Stayed 4 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones muy cómodas y personal muy accesible
Stayed 4 nights in Apr 2025