Avilla Hotels

"Relaxing "

"Staff was very rude to my family when they checked in without me. Especially the younger girl .Elevator smells so strongly of oil I can still smell it and it creaks the whole time it's moving. Carpets in room were dirty and we had 1 roll of toilet paper for all of us. Don't believe the pics you see on Expedia, they must have been taken when it was new. I will NEVER stay here again. "

"It was great everyone was super nice and the whole is really clean. Only issue was the didn’t have a blanket for the so"

"It was a nice place with good location "

"yes"

"This was a scary hotel. Lobby was dirty. The hallway had dog poop in it. The door to the outside didn’t secure properly. The furnace was falling apart. The bed was disgustingly gross. The jacuzzi was so old and gross. We only stayed here for 1 hour. We were scared to any longer. We had our little granddaughter with us. We did not feel safe at all. I want my full refund and I don’t know how to get it back. The office said I had to go through Expedia. I had anxiety so bad. We went and got a room at Wyndham across the street. Which cost me more money. What a horrible experience. Ruined our first vacation with our granddaughter. Please refund my money"

"Yes"

"STAY HERE AT YOUR OWN RISK! Unclean, unsafe, and illegal practices! The room was musty, the towel holder fell off the wall onto my unshoed foot, the person in the room next to me was puking violently all night and into the morning. The outlets were unsafe and made all my chargers hot. I got stuck in the elevator twice due to the doors not opening. They were informed, but the manager did not contact anyone about it, did not put an out of order sign up, and still allowed people to use it. This is in direct violation of multiple Indiana building code laws! The place is dirty and the staff are not helpful. They only had 1 wheelchair van access isle that was taken so I was told to park in back in a spot by the fire lane so i wouldn't be blocked in. Someone parked in the fire lane illegally making it impossible to get into my wheelchair accessible van the next morning. The front desk lady "didn't know what to do about it". The cops were called on the second day due to a domestic. Due to the safety issues, I did not feel comfortable staying a second night as a wheelchair user on the 3rd floor with a non-functional elevator, police being called and being a single, disabled female traveler. The manager refused to refund my second night. "

"Budget friendly perfect just to sleep for a few hours. "