Austrian Alps hotel rooms a the Relais & Chateaux

"Fantastic staff, beautiful hotel, would highly recommend"

"Great customer service "

"Very convenient location - a few minutes walk to anywhere in Innsbruck centre. The staff on reception were super helpful and sorted out my Innsbruck Welcome Card for me. Comfy bed in a spacious room. "

"We chose a Deluxe room on the 7th floor and it was huge! The wrap-around view, from the ski jump to the south to the mountains to the north, was incredible. The short walking distance to the bahnhoff made for very easy arrival and departure, and we were a short walking distance to the old town. We looked into MANY other hotels in the area, but this central location and its views made the choice very easy. The staff is excellent! The top floor bar and dining/breakfast area was amazing and provided incredible views. "

"We had a very comfortable stay and the staff was very good. The breakfast was good too and staff at the restaurant was very helpful. The ambience in the rooms was good and restrooms very clean. I totally recommend staying here"

"Room was great- staff is amazing!"

"Getting coffee at breakfast could be better."

"Truly the greatest stop of our journey through the Alps this summer. We were torn whether to stay outside the city center at one of the other communities around Hallstatt but in the end we took the plunge and stayed at Heritage and it didn’t disappoint. We were able to amble through its quiet streets at night amidst the drizzle and rain and it was perfect. Throw in a good meal at the restaurant there when the other places in town were closed or fully booked and I’d go back again and again if I could. What a magical place Hallstatt is and what a way to complement it by the hotel."

"You need to book the lake view rooms! Walking onto the balcony at all hours to admire the lake was the star of the show, especially when there's a boat playing live music in the evening. The owner, Franz, was so helpful to my elderly Asian mom. Her English isn't the best, and she told me he was patient and informative. Parking is 18EUR, but that's standard in that small area. The city enforces it, so the neighboring hotels do it too. The bathrooms are clean and were cleaned everyday. With all our activities, we missed the dinner at the hotel that everyone raves about. There's a pizza restaurant down the street that we decent and stayed open late, but next time we're back, we'll need to try the hotel's dinner!"