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Heart of Austin Hideaways

2.0 star property

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Close to Moody Theater and Austin Convention Center, Heart of Austin Hideaways provides amenities like laundry facilities. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Room options

View all photos for Superior Townhome, Patio

2 bedrooms, free WiFi, bed sheets

Superior Townhome, Patio

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed
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About the neighborhood

Map
708 S 1st St, Austin, TX, 78704

Getting around

  • Downtown Station
    10 min drive
  • Austin Station
    12 min drive
  • Austin-Bergstrom Intl. Airport (AUS)
    18 min drive

About this property

Heart of Austin Hideaways

Inn near Lady Bird Lake
Close to Moody Theater and Austin Convention Center, Heart of Austin Hideaways provides amenities like laundry facilities. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Outdoor furniture
Room features
All guestrooms at Heart of Austin Hideaways feature perks such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and separate dining areas.
Extra amenities include:
  • Shower/tub combinations and free toiletries
  • Patios, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Heating
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 111.15 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Heart of Austin Hideaways Inn
Heart of Austin Hideaways Austin
Heart of Austin Hideaways Inn Austin

Frequently asked questions

Is Heart of Austin Hideaways pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heart of Austin Hideaways?

Check-in start time: 3:00 PM; Check-in end time: 2:30 PM. After-hours check-in is not available.

What time is check-out at Heart of Austin Hideaways?

Check-out is at 11:00 AM.

Where is Heart of Austin Hideaways located?

Located in Bouldin Creek, this inn is within a 15-minute walk of Long Center for the Performing Arts, Lady Bird Lake, and South Congress Avenue. Sixth Street and Moody Theater are also within 1 mi (2 km). Downtown Station is 25 minutes by foot and Austin Station is 28 minutes.

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Reviews

Heart of Austin Hideaways Reviews

7.2

Good

6.8

Cleanliness

7.0

Amenities

7.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 5 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

Reviews

Verified

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay. Everything was very close to the area. I love that we could park there.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean property, great beds, and the space has great possibility for a young couple.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Arma

Liked: Cleanliness, amenities, property conditions & facilities
Our family enjoyed the size of the condo and its location near Barton Springs. Having full use of the washer and dryer was a definite plus! Our children loved their bed and our king size bed was perfect. Parking was also a great.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place itself was amazing. It was super clean and we loved the lay-out. The townhouse is also conveniently located, close to downtown but not around loud bars or pubs. Also 6 min drive from a fabulous supermarket and 2-3 min drive from a delicious ice cream place and a superb Vegetarian restaurant!! One minor comment is that we didn't get the check-in instruction 24hr prior our arrival as stated when you make the reservation on Hotel.com. We got the info on the day of arrival, just a couple hrs prior to check-in. It was also requested that we provided a pic of ID and credit card. A request we deemed odd as no secure portal was provided.
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Mary

Disliked: Cleanliness, amenities, property conditions & facilities
This unit is a good size. The bed was comfortable. Everything was in good working condition. The location is perfect. So close to downtown, you can walk to heart of city in 10 min. The neighborhood felt safe and walkable. (I was a single female and did not feel unsafe, even walking through neighborhood at night. ) The cons are that the unit needs TLC. All the faucets are jiggly, lots of dinged walls and a massive amount of spiders, spider webs and bugs (they all appeared dead). The communication in the listing is not great. I received an email saying I'd get the code to unlock the door at 3- it did not come. I had to locate the owner contact info via a separate app they referenced in an email. They had me send a photo of my ID and then they texted me the code. Took me about an hour past check in time to get the access information. WIFI instructions are also unclear. Took me quite awhile to stumble onto the right network.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Cindy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We really enjoyed the location, it was convenient to get downtown, close to Terry Black’s BBQ, and near South Congress. Everything we wanted to see was just a short drive away. The property itself was lovely, with easy parking and simple access. Inside, it was spacious and cozy, featuring a beautiful living room, two bathrooms, a well equipped kitchen, and a charming outdoor patio. It truly had a homey feel. However, the cleanliness left much to be desired. It was clear that cleaning was only done on visible surfaces. The shower curtain was particularly dirty, we found a random sock under the bed, and there was dust in various spots. The cleanliness issues didn’t all bother me, but the shower curtain was unacceptable. We arrived at midnight after a 12-hour flight, and to our surprise, there were no towels or shampoo, not even hand towels—just two rolls of toilet paper. After such a long trip, not being able to shower was really frustrating, and we had to make a late-night trip to Target to buy towels. Additionally, the WiFi was difficult to connect to. The instructions said the network name was on the router, but it wasn’t. I had to try several networks before finding the right one. I reached out through the app about both the WiFi and the missing towels, but never received a response. If you plan to stay here, I recommend bringing your own towels or stopping by a local store to pick some up.
Sock we found on the door
The kitchen sink
Beautiful mural
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Parking was good, place was pretty clean. It’s just a really old patio home. There were no paper towels or other things. But the location is PERFECT for ACL.
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities

Kinda underwhelming

I ended up staying here cause the location I booked didn’t provide me an access code and so it was a last ditch change by Hotels.com to accommodate me! The location was close to where I initially booked but it was under construction so it was messy, didn’t look appealing, and just underwhelming! TV had issues and maintenance did help but never followed up and wasn’t able to watch anything until before I left while trying to relax
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Isaac

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed

To whom this may concern, We arrived at the property after a concert and were extremely disappointed to discover mice droppings throughout the unit—including on the beds, the stove, and even inside the microwave. It’s currently 2 AM, and we’ve been trying to make the best of the situation by washing the sheets and pillowcases ourselves. Unfortunately, there is no detergent provided, so we’ve resorted to using only hot water to clean one set of bedding. This is far from ideal and has significantly disrupted our night. We’re not sure how to proceed at this point and would appreciate immediate guidance or support. Is there someone we can speak to directly to resolve this? This experience has been incredibly inconvenient and disappointing. We hope to hear back as soon as possible.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Solid apartment stay with small gripes

night 1: took forever to find the unit. Hotels.com was supposed to send a link 24 hrs before arrival. The email arrived at 15:35, after check in opened. We took longer driving, arrived after dark after rain. Stairs were a surprise, dark and slippery. The address was in the text that we found AFTER calling the host. This unit, is NOT ADA friendly and wheeled luggage does not work. However, the unit was comfortable and well laid out with an upstairs sleeping and down stairs sitting areas. Some minor items require TLC, such as broken blind slats dark mildew stains on the upstairs shower. The unit could use a good deep clean, but the surfaces were OK. Balance of Convenience & Price for downtown Austin, it was alright, but Hotels.com needs to make better disclosure for lack of ADA compliant facilities (since it normally markets other hotels). Expectation vs Reality.
slippery walk up, small stones on concrete
dark and slippery after rain
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Andreas

Liked: Property conditions & facilities
Disliked: Cleanliness
Tolle Lage und man ist schnell in Downtown. Das Appartement ist toll und gemütlich, allerdings nicht nicht gut geeinigt und es fehlt an einer Grundausstattung in der Küche (u.a. keine Töpfe, unvollständiges Besteck). Beide Toiletten funktionieren unzuverlässig. Die Klimaanlage ist laut und kühlt zu schwach in den Schlafzimmern. Der Kontakt zum Vermieter war schnell und freundlich, aber nutzlos da nix passierte. Trotzdem würde ich diese Appartement aufgrund seiner Lage wieder in Betracht nehmen.
Dreckiger Trockner mit vergessener Wäsche
Beispiel für dreckiges Geschirr
In fast allen Schubladen | Schränke Dreck
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Candi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Daylon

Stayed 1 night in Apr 2025
Verified

6/10 Okay

Felicia

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025