Aurora hotel rooms a the La Quinta Inn & Suites

"If you are looking for a hotel with a reliable shuttle to the Denver airport, look somewhere else. Because of a delayed flight, I arrived at the airport just before 2 am. I called the hotel for what they advertise as a 24 hour shuttle. The manager told me where to go for pickup and said the shuttle was on its way. 30 minutes later, I called back and was told the shuttle would not be there until 3:15. Turns out the shuttle ONLY picks up at the airport if it also has someone to drop off. The shuttle only runs on the hour. If he hadn’t lied to me, I’d have just called an uber and got an extra hour of sleep When I finally arrived at the hotel at 3:30, NO ONE was at the desk (despite having talked to the manager on duty TWICE on the phone). I rang the bell AND called the hotel and stood in the foyer until the shuttle driver saw me standing there and went go track him down for me. On the shuttle ride back later that morning, the driver turned into the wrong lane into the long term parking lot and had to circle back around the airport for the drop off. It was the most incompetent group I’ve ever dealt with. "

"Great breakfast selection. Safe area. Convenient. Reliable. "

"Our room was beautiful and very comfortable! The staff could not have been nicer, and the room service we ordered was delicious! "

"Very spacious. Very clean. Will most definitely be staying again. We had our 3 kids and we didn’t feel crammed."

"Clean room, welcoming staff. "

"I was in town for a family event. I checked in but did not go up to the room, I ran some errands with family. When I got back to the room it was nearly 100 degrees in the room. The A/C was broken, went to the front desk and had to wait while he was on his personal phone. I informed him that the A/C was broken. He said he would send up maintenance, who never showed, had to go back down as I said I had an event to go to. He said, no maintenance is here, I will just change rooms, but you have to bring all your stuff down, 3 trips and he ended up moving me right next door. I was late for my family event. Rude staff, Rooms not maintained, inconvenient and did not care."

"Very nice"

"Was supposed receive a refund and never got it, I never stayed there I’m not 21 wasn’t even able to check in, I believe this is all expedias fault"

"Hotel was okay. Breakfast was good. Nothing special but was not terrible."