Hotels near Augustine Golf Club

"It was older and not updated. Heater was noisy. Breakfast was okay"

"Had problem with shampoo, conditioner, and body wash, Two were mounted on the wall in the shower. The other on a shelf. Only had use of one arm and had no idea how to use them.. Just had to push them against the wall to get enough to get clean. Simple little containers would have been more useful."

"The wrong microwave wasn’t working. The lights was out. We had to switch rooms horrible service. Microwave was broke, but the manager was really nice and helpful."

"It was exactly what we paid for.. reasonable comfort for inexpensive cost. Certainly didn’t meet the cleanest standards . Great for the low price but personally, I’d rather pay a little more and have comfort and cleanliness."

"Parking"

"Absolutely the worst experience I’ve had with my family and I spent my youth backpacking"

"Boiler broke down and we had no hot water for almost 4 days, rooms are good size, beds comfortable, A/C made alot of noise, kitchenette was adequate, housekeeping was great, but the scented sprays were pretty heavy for residents who may have COPD or asthma, security was present on site, we were comfortable"

"I booked a king room and was given a queen handicapped accessible. When i complained, i was told there were no other rooms available. The room was awkward and thw beds small"

"The first room I slept in had blood on the sheets. When I tried to call the front desk it was busy. I didn’t want to cause an issue so I just slept on top the covers. I also woke up in the middles the night with bug bites on my ankles. My husband called and I received another room across the hall. The next morning I woke up again with another bite on my ankles then when I took a shower I noticed a small brown bug on my wash cloth. I removed it from the towel and put it on the shower wall so could see what it was and it had legs and definitely was a bug. I don’t recommend staying unless they do a treatment or something. I had to check out and find other areangements. Then when I tried to check out an explain the manager on staff got really defensive about the hotel and was explaining she gets off soon. We were trying to get the reservations canceled and approved for refund. She left the Expedia on the phone for more than 20 minutes then walked out the room my explaining if she was trying to help us or not. She continued to repeat the she was not the general Manager so she could not approve anything but could not provide and documentation that the Situation would be resolved. Of course this was not about her but it was more about the service and the experience in the room. I think it would have gone a lot smoother if she would have followed procedure and immediately called her general manager or Expedia to resolve this issue."