Auenstein Hotels

"Breakfast is good but it needs variety for a 3 nights stay. Thankful for Helen the staff who helped us on how to explore the City of Zurich and gives us detailed information on how to take trains. A little disappointed of the other 2 staff (one named Addes) that was in the customer service. They are not helpful and open with customer. They answered direct questions blocking communication which makes you hesitant to ask for more. They don't even ask you if your questions are answered or you have more questions. I suggest that staff should be approachable and be friendly showing a welcoming smiles for the guest. "

"Really friendly staff, nice modern bathroom (although rest of room fine — quite basic), easy check-in. No breakfast included though and location was just okay , not super central. Overall content with our stay and enjoyed being able to use the pool, jacuzzi, gym facilities — those are standout perks!"

"Good stay overall"

"Convenient and room was very clean and more spacious than most "

"Great location. 1-2 blocks from the main train station (Zurich HB). Close to many restaurants and scenic spots. Easy train access to more dostant locations."

"It is an old property. We almost fry at night be cause there was not AC and the room was very hot. Bathroom shower wouldn’t drain. I don’t recommend this hotel "

"Our stay at Bristol Hotel for one night was comfortable. The room was clean and the staff were very helpful. Check in was a breeze and the breakfast was good! We really appreciated the early check in. "

"Terrific"

"Facility needs to keep up. No air conditioning, room always warm, can’t open the window because of musquito. Warm room, no air conditioning, thick comforter is only choice. Not very good five nights we had. Cleanliness is terrible from flooring, wall around. Coffee for guests at lobby is instance coffee. Not recommend to anyone."