"The hotel itself was excellent and the rooms were quiet. There was construction outside the hotel which blocked driving in and out of the area, and unfortunately guests were not notified ahead of time. The taxis could not drive up to the front entrance and instead guests had to transport luggage through the park and with heavy or multiple luggage it was very difficult. I would have offered guests better service to manage the luggage and placed signs outside to notify guests where to ask taxis to park. This is not handled well and several guests were annoyed."
"The room was very clean and comfortable, breakfast was standard, fresh and good. The hotel is located in a quiet area close to a bike & pedestrian trail and several restaurants. Note that there is no air conditioning."
"When we arrived we were given a ticket to park the car in their own private car park, which was very helpful.
The room was spacious and the amenities were well kept and clean.
A very good location also, as it was placed in a beautiful part of Wernigerode but also only 10 minutes walk away from 2 of the Harz Railway stations and a mainline station.
I would highly recommend this hotel."