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"Nice size room clean staff friendly "

"I couldn’t travel due to the Tube strikes so a couple of days beforehand I asked to move the booking and requested they waived any charge but accepted I would pay the same price even if the cost of the room was less on a new date. I knew there was a risk I’d lose my money but it was worth a conversation. Despite several attempts to contact them they totally ignored both me and Hotels.com until the day when they said they told Hotels.com they wouldn’t accept anything and I’d be charged the full...

"I've stayed in this room on many occasions and keep on coming back. Though I haven't met any of the staff, they are just a phone call away and are very helpful. Furthermore the place is clean and tidy and the location perfect for my needs."

"The room was decorated nicely and bed was comfortable however there was no toilet roll at all, no shower gel, just didn't involve any amenities and I can't believe toilet roll and tissues weren't included! The stay was alright, we didn't hate it but probably wouldn't go back"

"Lovely hotel, friendly staff, great location ' highly recommended."

"Great location, friendly staff."

"Nice hotel! Really enjoyed my room."

"Good price, very nice staff, great location."

"There was nothing unique about the room. Loved the area it’s situated in and very convenient to Liverpool St station."

"Enjoyed our stay for one night. So convenient to the Tube and in the middle of a charming village. "

"Room was clean and staff was super accommodating. Having shared kitchen also appreciated "

"We have stayed here before, as an ideal spot to meet with friends for an overnight visit to London. The hotel room is always clean and the staff are very welcoming & polite. A delicious breakfast on our departure day is an added bonus. "