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"Very friendly staff. Hotel lobby has lockers, luggage storage and a fire place. The room is good and has plenty of space. They told me the tap water is drinkable but it tasted funny."

"Great stay. Clean rooms. Spacious. Warm. Everything we needed. The host is so nice "

"the room was very clean, small by Australian standards but a good size for japan. The bathroom / shower was fantastic. The staff were great and the location was very convenient "

"Room was great! Very clean. Great ski lockers and amazing pool/spa, so many fun things for after a ski day. Super helpful and nice staff."

"Everything and everyone were leaps and bounds above expectations. The staff were incredibly helpful and accommodating. The onsens were beyond par. The perfect complement when snowboarding Hakuba all day. It was an incredibly relaxing experience when coming back to our room. The amenities at this hotel were fantastic and our room incredibly spacious and relaxing. I would definitely stay here again. "

"Beautiful property, sleek design and decor. Impeccable service"

"We had a wonderful stay. The staff were absolutely delightful and went out of their way to accommodate any requests including the dietary requirements of one person in our group. We were on the breakfast and dinner meal package and the options each day were fantastic, with a vast selection of European and Japanese options. One thing to note is that the hotel isn’t located in a town centre. Instead, it’s directly opposite a beginner lift in the Imori area, giving easy access to the slopes. The hotel itself is fairly basic, but it’s very clean and the staff more than make up for it with their warmth and helpfulness. There are free hot drinks in the foyer, an onsen, washing/drying facilities and the hotel will provide free transfers to train/bus station (or even to Lawsons/711 if you need supplies!) There’s also a games room with a pool table and table tennis. If you’re looking for nightlife, this probably isn’t the spot for you; but for a relaxed, comfortable tradtitonal Japanese ski stay, we couldn’t fault it."

"Great hotel for a solo traveler right next to Toyama station. Good place to explore the city, and right next to multiple streetcar stations to explore Toyama. "

"The staff had a very high work ethics. The room was clean and the cleaning crews were working diligently. I loved the location where was very convenient to take the city train system. The only thing I did not like was: a man’s hot spring was much bigger and had 4-5 kinds of hot tubs. In contrary, a female had only one hot tub. "