Search Cottages in Ashford

"Rooms were dirty, mouldy walls, moudly curtains, previous guests make up and marks all over the headboard, a sink that took a day to drain, old tired bath that no one would ever want to relax in. Hooks hanging half out of the wall. Breakfast was poor, never seen a full English served with roast potatos and they tried to charge £2 for a coffee that isn't from a coffee press... The biggest joke here is that there were people complaining about the state of the rooms in front of us, with similar feedback so why this place decides to operate with such low standards is beyond me. The spa is so average, overcrowded and has strong leisure centre energy with low ceilings and nowhere near enough loungers. After our complaint about the room we were downgraded from a 'luxe' room and given a 'standard mews' room. The new room, whilst it didnt have a dirty headboard or mold, it still had a sink that wouldnt drain, a shower head that was old and broken (missing all the nozzles so water just poured through the holes. The room was such a weird and uncomforable space with no cupboard doors to the storage (leaving ugly fans and iron, hair dryer on show) and it didnt even have space for the stained and burnt ironing board which was therefore just left out in the room for display. Also the room had no mirror or a space to hang the towel and robes. The restaurant on site, we went to was Sage, don't waste your time. expensive, small, average potions. I dont have enough space for this part..."

"The hotel was nice. It's a bit old and creaky, but everything worked. The temporary breakfast at £17 was way, way over-priced, though."

"Excellent choice at breakfast"

"Wonderful hotel. Super polite staff and great breakfast. Definitely will be back!"

"Nice room, good breakfast, nice staff."

"Beach view. Comfortable bed and spacious room. Corridors and room very hot even with air con on. And post weddding reception super noisy. Cooked breakfast was good but the cold selection wasn’t great and the orange and apple juice was watery. "

"Not Applicable"

"Has been refurbed very impressed with rooms great value for money "

"Stayed 1 night at the hotel. Got to our room to find dirty socks and clothes by the bed. The staff need to check the rooms properly. Television channels work intermittently."