Art Gallery

Staff was very helpful and friendly and professional. The WiFi was always in and out.

For a four or five star hotel the employees were extremely unhelpful and didn't seem to want to do anything for the guests. My balcony was covered with bird poop and was never clean the entire week I was there. It was completely unusable. I tried to book the day pass for the beach club that they have at their sister hotel and was told to use the app to book it. At a high end hotel I would expect guest services to handle these things for me. I downloaded the app which then referred me to the front desk to book the beach club for the day pass. I will never stay at a Dusit property again after the poor service I received here.

I want to thank Michael, he recognized me right away. I wanted to also congratulate him on his Wedding September 3rd. That you for always making me feel welcomed.